Business/Systems Analyst III

Terminal Optimal Solutions; Maryland Heights (MO); Hybrid; USD 75,000 - 95,000; Full time

Job summary

A technology solutions company in Maryland Heights is seeking a Business/Systems Analyst III for a hybrid position (3 days onsite, 2 days offsite). The candidate will analyze and evaluate IT systems, serve as a liaison between users and development teams, and must have 5-10 years of experience in requirements gathering and stakeholder communication. Proficiency with tools like MS Visio and JIRA is essential. Strong organizational and problem-solving skills are necessary for managing multiple projects in a fast-paced environment.

Qualifications

• 5-10 years of experience required.
• Ability to adapt to constant changes in a fast-paced environment.
• Proficiency in MS Word, MS Excel, MS PPT.

Responsibilities

• Review and analyze technology systems operations.
• Serve as a point of contact between users and engineering staff.
• Support translating business needs into technical requirements.

Skills

Agile/Waterfall methodology

Communication with stakeholders

Analytical and problem solving

Requirements gathering

Transitioning business needs to technical requirements

Tools

MS Visio

JIRA

Job description

About the job Business/Systems Analyst III

This position is hybrid. (3 days onsite / 2 days offsite)

Responsibilities

• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables.
• 5-10 years of experience.

Qualifications

• Well experienced with Agile/Waterfall methodology, processes and cadences
• Liaison between technical groups and the business owners
• Ability to interact and handle different groups with competing needs
• Strong requirements gathering technique and elicitation skills
• Effectively communicate with all project stakeholders representing all levels of the organization including senior Leadership up to VP level
• Ability to independently research topics using available tools like SharePoint and other document repositories
• Proficiency in MS Word, MS Excel, MS PPT and MS Visio
• Ability to be an active project participant by offering feedback, guidance and assistance to help meet project delivery dates
• Strong analytical and problem solving skills
• Demonstrate strong verbal and written communication skills
• The ability to write requirements/user stories and acceptance criteria that are clear, concise, testable and can be interpreted by development teams using the INVEST criteria
• Ability to recognize and determine whether the changes as a result of the project would impact other systems
• Ability to identify up/downstream dependencies
• Organizational skills; coordination of meeting agendas, minutes and action items
• Ability to work in a fast-paced environment and support multiple project assignments, and multiple business owners
• Ability to adapt to constant changes
• Traceability of other considerations which may be overlooked by business

Tools

• MS Visio (Must Have)
• JIRA
• Business Process Modeling Notation (BPMN) Nice to have
• o A standard used to construct process flows to clearly show impact of the project (as-is and to-be flows)