Business Systems Analyst III

MedStar Health; Cupertino (CA); Remote; USD 125,000 - 150,000; Full time

Job summary

MedStar Health is looking for a Business Systems Analyst III to design CRM solutions tailored to business needs. The role entails developing marketing campaigns, collaborating with cross-functional teams, and ensuring continuous improvement in customer engagement through innovative solutions. This position is remote but requires local candidates in specified California locations.

Benefits

PTO

Health insurance

Dental insurance

401(k) benefits

Qualifications

• 5+ years of experience in the IT industry.
• 3+ years of experience crafting technical solutions from business requirements.
• Hands-on experience with workflow development or design tools.

Responsibilities

• Develop and implement workflow-based solutions using CRM tools.
• Design and manage marketing campaigns integrated with data sources.
• Collaborate with product teams to introduce new features.

Skills

Problem-solving

Communication

Technical design

Adaptability

Education

Bachelor's degree in Engineering or related field

Tools

CRM platforms (Salesforce preferred)

JavaScript

Workflow development tools

Job description

Job Title:

Business Systems Analyst III

Summary:

The Workflow and Solutions Analyst is responsible for designing and implementing CRM-based solutions tailored to business requirements. This role involves building integrated marketing campaigns, collaborating with cross-functional teams, and contributing to the continuous improvement of customer engagement initiatives through workflow and design tools.

Qualifications:

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  Bachelor's degree in Engineering or related field

  
  


• 
  

  5+ years of experience in the IT industry

  
  


• 
  

  3+ years of experience crafting technical solutions from business requirements

  
  


• 
  

  Hands-on experience with workflow development or design tools for functional design creation

  
  


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  Experience with marketing campaign creation using CRM platforms (Salesforce preferred)

  
  


• 
  

  Strong understanding of business strategy with the ability to align technical solutions

  
  


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  Working knowledge of JavaScript and ability to perform minor code updates

  
  


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  Proven problem-solving skills with the ability to analyze and resolve complex technical issues

  
  


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  Effective communication skills for translating technical details to non-technical stakeholders

  
  


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  Proactive in providing regular status updates to stakeholders

  
  


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  Self-motivated with a strong desire to learn and adapt in a dynamic environment

  
  

Responsibilities:

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  Develop and implement workflow-based solutions using CRM tools

  
  


• 
  

  Design and manage marketing campaigns integrated with multiple data sources to support on-device customer communication

  
  


• 
  

  Collaborate with product teams to introduce new features and improvements

  
  


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  Communicate technical ideas and solutions clearly across teams and stakeholders

  
  


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  Apply creative thinking and innovation in addressing technical challenges

  
  


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  Handle multiple concurrent projects effectively

  
  


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  Coordinate with User Acceptance Testing (UAT) teams to ensure high-quality deliverables

  
  


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  Work closely with cross-functional teams including strategy, product, analytics, and engineering

  
  


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  Remain flexible and responsive to evolving technologies and business requirements
  
  
  
  Additional Requirements

  
  


• This opportunity is remote, but candidates must be local to Austin, TX, Cupertino, CA or Culver City, CA.


• The pay for this W-2 position ranges from $68.49 - $78.38 per hour


• This position may be eligible for PTO, health and dental insurance, and/or 401(k) benefits upon meeting certain length of service and hours requirements
  
  


• Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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