Business Systems Analyst II, Information Technology Services (Exempt)

Benefis Health System; Great Falls (MT); On-site; USD 66,000 - 80,000; Full time

Job summary

Benefis Health System in Montana seeks an intermediate-level Epic configuration specialist to independently configure, maintain, and optimize Epic modules. You will collaborate with IT and clinical teams to analyze workflows, resolve complex issues, and implement improvements that support compliance and efficiency.

You will coordinate with vendors and stakeholders, develop end-user training on new features, and contribute to Epic project teams to align system enhancements with organizational

Qualifications

• Bachelor’s degree in Healthcare, IT, or related field.
• Minimum of three (3) years of experience in healthcare IT, business systems support, or business operations.
• Experience configuring, implementing, and supporting Epic modules.
• Current Epic certification(s) or must be obtained within three (3) months of assignment.
• Strong communication, problem solving, and collaboration skills.
• Commitment to maintaining certifications and ongoing professional development.
• Proven ability to manage multiple competing priorities effectively.

Responsibilities

• Configure, maintain, and optimize Epic and related applications.
• Analyze workflows, resolve complex issues, and implement system improvements.
• Coordinate with vendors and internal stakeholders to meet operational needs and compliance standards.
• Develop and deliver end-user training on new features or workflow adjustments.
• Contribute to Epic project teams to ensure system enhancements align with organizational objectives.

Skills

Epic configurations

Healthcare IT experience

Education

Bachelor’s degree in Healthcare/IT or related field

Epic certification(s)

Tools

Epic modules

Job description

Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
An intermediate-level position responsible for independently configuring, maintaining, and optimizing Epic and related applications. This role collaborates with business and IT teams to analyze workflows, resolve complex issues, and implement system improvements that support efficient and regulatory compliance. Independently manages the configuration, testing, implementation, and ongoing maintenance of assigned Epic modules. Troubleshoot and resolve complex application issues, document solutions, and share lessons learned with colleagues to strengthen team knowledge. Works with business and IT teams to analyze workflows, recommend improvements, and implement changes that support both efficiency and best practice standards. In addition, will coordinate with vendors and internal stakeholders to ensure technical solutions meet operational needs and compliance standards. This role also develops and delivers end-user training on new features or workflow adjustments and contributes to Epic project teams, ensuring system enhancements are aligned with organizational objectives.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System’s organization policies and procedures.
Education/License/Experience Requirements:

• Bachelor’s degree in Healthcare, Information Technology, or a related field required; equivalent experience may be considered.
• Minimum of three (3) years of experience in healthcare IT, business systems support, or business operations.
• Experience configuring, implementing, and supporting associated Epic modules required.
• In-depth understanding of Epic applications, business workflows, system configuration, and end-user technologies.
• Current Epic certification(s) in one or more modules required or must be obtained within three (3) months of assignment.
• Strong communication, problem solving, and collaboration skills.
• Commitment to maintaining certifications and ongoing professional development.
• Proven ability to manage multiple competing priorities effectively.
• Exhibit professionalism, adaptability, and a commitment to service excellence.

Exemption Wage
Exempt
Starting Wage
$72,966.40/annual
Actual offered wage is based on applicable experience