Business Systems Analyst II

Employers Holdings; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in workers' compensation insurance is seeking a Business Systems Analyst II to serve as the primary contact for system-related inquiries. This remote position involves collaborating with technical teams to create specifications and ensure successful Agile delivery. Candidates should possess a Bachelor's degree and relevant industry experience, as well as strong analytical, communication, and project management skills.

Qualifications

• 3-8 years’ experience, preferably in the insurance industry related to workers’ compensation.
• Ability to adapt quickly to new technologies and business requirements.
• Experience supporting Agile delivery processes.

Responsibilities

• Partner with business liaisons and technical teams to define system goals.
• Create technical specifications and processes using structured analysis techniques.
• Participate in system and user acceptance testing efforts.

Skills

Analytical skills

Problem-solving skills

Project management skills

Communication skills

Education

Bachelor’s degree in Computer Science, IT, Business, or equivalent experience

Job description

Business Systems Analyst II(Workers’ Compensation Insurance) | 100% Remote Opportunity (WFH)

General Summary

The Business Systems Analyst serves as primary contact for any questions related to how the system works from both a business and technical perspective in regards to workers' compensation. The analyst partners with business liaisons to translate software requirements into technical specifications and partners with software engineers and QA analysts to develop logical technical processes.

Business Systems Analysts develop skills in both Waterfall and Agile software delivery methodologies and techniques. The analyst also performs basic cost-benefit calculations, interdependency analysis, and prioritization exercises related to systems changes.

Essential Duties and Responsibilities

• Partner with business liaisons and technical teams (development and quality assurance) to understand and define system goals and technical system requirements
• Create technical specifications and processes using structured analysis and data modeling techniques (e.g. activity diagrams, story boards, entity-relationship diagrams)
• Create/facilitate Agile delivery Stories, and Requirements
• Partner with designers to build system functionality and quality attributes
• Participate in system and user acceptance testing efforts
• Build and leverage automation to decrease overall system deployment and support cycle time
• Create/facilitate Agile delivery story boards and EPICs
• Implement process changes and tools
• Understand system interdependencies and collaborate with across domain and squad teams accordingly

Requirements

• 3-8 years’ experience (preference given to those with insurance industry experience especially as it relates to workers’ compensation)
• Ability to adapt quickly to new technologies and changing business requirements
• Ability to quickly troubleshoot problems that may arise in work products
• Ability to partner with software engineer’s quality analysts to identify course of resolutions
• Excellent analytical and problem-solving skills
• Excellent project management and prioritization skills
• Ability to support basic Agile delivery processes including story-boarding, writing stories, and defining acceptance criteria
• Strong communication skills

Certification

• Agile Fundamentals (Story Writing)
• Six Sigma Yellow/Greenbelt a plus
• Certified Scrum Master
• ABOK Certification or Equivalent (A Plus)

Education

• Bachelor’s degree in Computer Science, IT, Business, or equivalent experience

Work Environment:

• Remote: This role is remote, and only open to candidates currently located in the United States and able to work without sponsorship.
  • It requires a suitable space that provides a private and quiet workplace.
• Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
• Travel: May be required to travel to off-site location(s) to attend meetings, as necessary

Salary Range:$70,000 - $90,000 and a comprehensive benefits package, please follow the link to our benefits page for details!https://www.employers.com/careers/our-benefits-and-perks/

About EMPLOYERS

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other!

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career. #LI-Remote