ERP Dev Business Analyst, Senior

Infor; Atlanta (GA); On-site; USD 75,000 - 95,000; Full time

Job summary

Infor is seeking a skilled Business Analyst in Atlanta to join the CloudSuite Industrial development team. The role involves analyzing and documenting business processes, focusing on manufacturing ERP functionalities. Candidates should be proficient in creating requirement artifacts and possess strong communication skills.

Preferred qualifications include experience with Infor CloudSuite Industrial and previous exposure to Agile delivery models. Join Infor to contribute to a diverse and inclusive work environment.

Qualifications

• Experience analyzing and documenting business processes in an ERP context, ideally within manufacturing environments.
• Strong written communication and documentation skills, with ability to produce PRDs, functional specs, user stories, and acceptance criteria.
• Comfort working within an Agile/Scrum delivery model alongside globally distributed teams.

Responsibilities

• Collect and analyze business requirements from various stakeholders.
• Evaluate data gathered to inform improvements to CSI functionality.
• Partner with teams to ensure feature alignment with practices and standards.
• Create developer-ready requirement artifacts.
• Manage change requests through the feature lifecycle.
• Prepare reports and recommendations addressing pain points.

Skills

Analyzing business processes

Writing PRDs and functional specifications

Agile/Scrum delivery

ERP experience

Communication skills

Tools

Infor CloudSuite Industrial

Syteline

Job description

Overview

The Business Analyst works within the Infor CloudSuite Industrial (CSI/Syteline) development organization to analyze, design, and document efficient business and operational processes that support Syteline's manufacturing functionality. The analyst gathers and analyzes customer and market requirements in support of business cases, proposed enhancements, and functional specifications for new modules or changes to existing CSI capabilities such as Production Planning, MRP, APS, Shop Floor Control, Engineering/BOM/Routing, Quality (CSI Quality/QCS), Inventory, Procurement, Customer Order Management, Product Costing, and Financials.

Department

Development

Location

Atlanta

Typical Day In The Life

• Collecting and analyzing business requirements from CSI customers, partners, consultants, and internal product stakeholders, and translating them into clear, actionable input for the Syteline development team.
• Evaluating data gathered through customer workshops, support case trends, partner feedback, enhancement requests, and industry research to inform improvements to CSI functionality across manufacturing scenarios.
• Partnering with Product Management, Development, QA, and Cloud Operations through design, implementation, and release activities to ensure features align with manufacturing practices, CSI’s multi‑site architecture, and Infor OS/CloudSuite integration standards.
• Creating developer‑ready requirement artifacts (PRDs, functional specifications, user stories) that document workflows, screen/layout guidance, IDO/business‑logic behavior, reporting/analytics needs, and acceptance criteria.
• Managing change requests through the feature lifecycle — coordinating scope, impact analysis, and re‑alignment with development and QA to protect release commitments and code freeze milestones.
• Preparing reports, recommendations, and alternative approaches that address existing pain points or opportunity areas across CSI.

Basic Qualifications

• Experience analyzing and documenting business processes in an ERP context, ideally within manufacturing environments.
• Working knowledge of Infor CloudSuite Industrial / Syteline or a comparable manufacturing ERP.
• Familiarity with core manufacturing ERP domains such as BOM/routing, MRP and APS‑based planning and scheduling, shop floor execution, production costing, inventory, procurement, customer order management, and financial integration.
• Experience gathering and interpreting customer and market data, including participation in discovery sessions, workshops, and requirement reviews.
• Strong written communication and documentation skills, with ability to produce PRDs, functional specs, user stories, and acceptance criteria.
• Experience organizing and contributing to customer‑facing or internal requirement presentations, design reviews, and cross‑functional sessions.
• Comfort working within an Agile/Scrum delivery model alongside globally distributed teams.

Preferred Qualifications

• Prior hands‑on experience with Syteline.
• Exposure to Infor OS components.
• Familiarity with cloud ERP delivery models, multi‑tenant considerations, and CSI's upgrade and release cadence.
• Background working with Infor implementation partners or having implemented CSI as a consultant or end‑user.

EEO Statement

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees based on sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

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