ERP Analyst - INFOR LX/ iSeries

DataMasters; Springfield (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

DataMasters seeks an ERP Analyst to maintain and operate the ERP system, including installation, patching, upgrades, and security administration. You will plan change management for integrated third‑party systems and develop user reports using SQL.

You’ll support users, coordinate training, and ensure scheduled Robot jobs run on time, while maintaining documentation and security across LX/MES/Touchpath environments.

Qualifications

• Bachelor’s degree or 4-5 years IT experience in a related field.
• Functional knowledge of ERP-LX and ability to support user requirements.
• Experience using SQL to develop reports and analyze data.
• Excellent interpersonal and written communication skills with end-users and consultants.
• Business acumen to interact with IT service providers for contracts and licensing.
• Strong problem solving, independent or team work ability, and learning aptitude.
• RPG programming is a plus.

Responsibilities

• Support Users’ requests and provide guidance on software functionality.
• Identify and schedule software training; coordinate with software support.
• Create ad hoc reports using SQL and extract data for validation.
• Maintain and refresh test environments; manage data elements like BOMs/pricing.
• Create and maintain LX/MES/Touchpath dashboard data and views.
• Maintain IDF objects, views, subsets, and sorts; back up IBM iSeries data.
• Schedule and monitor Robot jobs (daily, weekly, monthly, yearly) and distribute reports.
• Document procedures, data points, and scripts; coordinate off-hours support.

Skills

SQL reporting

Interpersonal communication

Critical thinking

Troubleshooting

Aptitude to learn

RPG programming

Education

Bachelor’s degree in computer science or related IT field

4-5 years of applicable IT experience

Tools

Infor LX 8.4.0

Crossroads MES

Touchpath WMS

ACT CRM

Compleo

Robot Scheduler

TL Ashford Barcode

Job description

Job Description

The ERP Analyst’s role is to maintain and operate the organization’s ERP system by following best practices. This includes installing, configuring, patching, upgrading, and working with product support, to maintain the company’s investments in business applications technologies. The ERP Analyst is also responsible for planning and coordinating change management processes required to support third‑party business systems integrated with the ERP system necessary for business operations. The ERP Analyst manages user requests, develops user reporting requests using SQL and performs system security administration functions such as creating user profiles and accounts. The analyst also maintains system/user security authentication, administers application security and maintains system documentation and logs. This individual will apply proven communication and problem‑solving skills to resolve issues related to deploying or upgrading mission‑critical ERP software.

Responsibilities

• As our ERP Analyst, key responsibilities include:
• Supporting Users’ requests
• Answering questions or providing directions on software functionality / menus / options
• Identifying, coordinating and scheduling software training
• Inquiring about, submitting cases to and following up with software support
• Coordinating and working with outside technical resources providing programming specifications
• Uses SQL to create ad hoc and special reporting, and to extract pertinent data to validate data
• Creating and maintaining our business forms on demand utilizing Compleo
• Maintaining and refreshing our software test environment as required
• Assisting associates with identifying, manipulating, exporting, and importing key data elements, such as BOMs, pricing, etc.
• Maintaining and creating Webtop analytical dashboard data and views
• Maintaining and creating IDF objects, views, subsets, sorts
• Correcting, clearing errors and maintaining LX and Touchpath databases as needed
• Ordering Users supplies such as labels, etc.
• Maintaining and creating new Robot jobs, ensuring all Robot jobs (daily, weekly, monthly, and annually) are scheduled, complete successfully and reports distributed
• Organizing, documenting and maintaining important procedural documents, data points and scripts
• Creating and maintaining our LX / MES / Touchpath analytical dashboard user profiles and their credentials
• Ensuring all IBM iSeries data backups are completed successfully
• Restoring relevant archived data as needed
• Working with and scheduling off‑hours technical support

Qualifications

• Bachelor’s degree in computer science or related IT field or 4-5 years of applicable IT experience
• Possesses functional knowledge of ERP‑LX and has the ability to maintain and support user requirements
• Experience using SQL to develop user reports, analyze and research data
• Excellent inter‑personal and communication skills; capable of explaining procedures verbally or in writing, with end‑users and technical consultants
• Business skills to interact with IT service‑providers for contracts, services, and licensing
• Critical thinking, troubleshooting skills and operate independently or in a group setting
• Aptitude to learn new skills and gain knowledge through experience
• RPG programming – A plus.

Software

• Infor LX 8.4.0 - ERP, IDF, Webtop
• Crossroads - MES
• Touchpath - WMS
• ACT - CRM
• Compleo – Automated Document Processing
• Help Systems Robot – Job Scheduler
• TL Ashford - Barcode