Business Systems Analyst eCommerce Loyalty Platforms

Eitacies Inc; Phoenix (AZ); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Eitacies Inc is seeking a Business Systems Analyst for their eCommerce and Loyalty Platforms in Phoenix, AZ. This role will focus on supporting digital transformation initiatives aimed at modernizing customer-facing systems and loyalty ecosystems.

The ideal candidate has at least 6 years of experience in business/system analysis, strong skills in eCommerce, mobile applications, and customer engagement platforms. Experience with APIs and Agile methodologies is highly valued.

Apply directly or send your resume to [e-mail].

Qualifications

• 6+ years of experience as a Business/System Analyst.
• Strong background in eCommerce and mobile application platforms.
• Experience supporting loyalty programs and digital commerce initiatives.

Responsibilities

• Support large-scale digital transformation initiatives.
• Modernize customer-facing systems and loyalty ecosystems.
• Gather requirements and create user stories.

Skills

eCommerce platforms

mobile application platforms

customer engagement platforms

API integrations

Agile methodologies

Job description

Business Systems Analyst (eCommerce & Loyalty Platforms)

Tempe, AZ (Onsite/Hybrid)

Looking for a System Analyst who has worked at the intersection of digital commerce, loyalty programs, mobile applications, and customer experience platforms. This role will support a large-scale digital transformation initiative focused on modernizing customer-facing systems, loyalty ecosystems, digital ordering experiences, and API-driven integrations.

Requirements:

• 6+ years of experience as a Business/System Analyst
• Strong background in eCommerce and mobile application platforms
• Experience supporting loyalty programs, customer engagement platforms, or digital commerce initiatives
• Understanding of QSR (Quick Service Restaurant) operations, digital ordering, checkout, promotions, and customer journeys
• Experience working with APIs, microservices, integrations, and modern cloud-based architectures
• Ability to gather requirements, create user stories, define acceptance criteria, and partner closely with engineering and product teams
• Experience working in Agile/Scrum environments

Nice to Have:

• AWS cloud exposure
• Identity and authentication platforms (SSO, OAuth, Customer Identity)
• API modernization or orchestration programs
• CBAP, CCBA, Agile BA, or Product Owner certifications

If you have experience in digital commerce, loyalty platforms, mobile ecosystems, and enterprise integrations, we'd like to connect. Apply directly or send your resume to [e-mail]