Senior Business Systems Analyst — eCommerce & Loyalty Platforms

EITACIES Inc.; Phoenix (AZ); Hybrid; USD 90,000 - 130,000; Full time

Job summary

We are seeking a Business Systems Analyst to join EITACIES Inc. in Tempe, AZ, focusing on ecommerce and loyalty platforms across digital ordering and customer experience initiatives.

The role requires collaboration with engineering and product teams to define requirements, user stories, and acceptance criteria in an Agile environment. The ideal candidate has 6+ years of experience in business/system analysis within ecommerce/mobile contexts and a solid understanding of APIs, microservices, and

Qualifications

• 6+ years of experience as a Business/System Analyst.
• Strong background in eCommerce and mobile application platforms.
• Experience supporting loyalty programs, customer engagement platforms, or digital commerce initiatives.
• Understanding of QSR operations, digital ordering, checkout, promotions, and customer journeys.

Skills

Business analysis

Requirements gathering

User stories

Agile Scrum

APIs

Ecommerce

Mobile apps

Customer experience

Job description

We are seeking a Business Systems Analyst to join EITACIES Inc. in Tempe, AZ, focusing on ecommerce and loyalty platforms across digital ordering and customer experience initiatives.

The role requires collaboration with engineering and product teams to define requirements, user stories, and acceptance criteria in an Agile environment. The ideal candidate has 6+ years of experience in business/system analysis within ecommerce/mobile contexts and a solid understanding of APIs, microservices, and