Business Systems Analyst – Digital Transformation

Forbes Solicitors LLP; Gordon (AL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

33 days annual leave

Annual leave purchase scheme

Health care benefits

Profit share

Professional development

Recognition and awards

Job summary

Forbes Solicitors LLP is seeking a Business Systems Analyst to join the IT team at Gordon House Office. This full-time role (36.25 hours/week, Monday to Friday) focuses on understanding how people work, solving business challenges through technology and driving meaningful improvements.

You will partner with departments to identify opportunities, gather requirements and deliver tech-enabled solutions that enhance processes and system value.

Qualifications

• Experience as a Business Systems Analyst, Business Analyst, Systems Analyst or similar role.
• Experience gathering, analysing and documenting business requirements.
• Strong communication and relationship-building abilities with stakeholders.

Responsibilities

• Partner with stakeholders across the Firm to understand processes and opportunities for improvement.
• Gather, analyse and document business requirements to support technology solutions.
• Conduct process reviews, workflow analysis and mapping to identify efficiencies.
• Support design, testing, implementation and adoption of systems and solutions.
• Collaborate with technical teams, suppliers and business stakeholders to deliver change initiatives.
• Identify opportunities for automation and digital transformation using Microsoft 365.
• Support user adoption through training and guidance materials.
• Act as a trusted advisor to departments ensuring systems evolve with business needs.

Skills

Stakeholder management

Analytical thinking

Problem solving

Communication

Teamwork

Prioritisation

Tools

Microsoft 365

Power Platform

Job description

Forbes Solicitors LLP is seeking a Business Systems Analyst to join the IT team at Gordon House Office. This full-time role (36.25 hours/week, Monday to Friday) focuses on understanding how people work, solving business challenges through technology and driving meaningful improvements.

You will partner with departments to identify opportunities, gather requirements and deliver tech-enabled solutions that enhance processes and system value.