Business Systems Analyst – Digital Analytics & MarTech [AQ-19245]

Aquent; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Subsidized health plans

Vision plans

Dental plans

Paid sick leave

Retirement plan with match

Online training (Aquent Gymnasium)

Job summary

Aquent is partnering with a leading financial services firm to drive a multi-year digital transformation, shaping digital analytics across public web ecosystems and content platforms. You will define and deliver business and system requirements for tagging, data, measurement, and reporting, ensuring governance and end-to-end traceability across initiatives.

As a bridge between Marketing, Product, Technology, and Analytics, you will lead workshops, maintain documentation, and collaborate with

Qualifications

• 5+ years in Business Systems Analysis, Digital Product Delivery, or related experience.
• Experience writing Business Requirements Documents, Functional Requirements, Epics, features, user stories, and acceptance criteria.
• Experience supporting Agile and/or SAFe delivery environments.
• Strong analytical and problem-solving capabilities.
• Excellent facilitation and stakeholder management skills.
• Experience with tagging and measurement technologies (Adobe Analytics, Tealium, Google Analytics).
• Experience with Jira, Azure DevOps, Confluence, Miro, Figma, Excel.

Responsibilities

• Partner with stakeholders to define, document, and manage business and system requirements.
• Translate objectives into epics, features, user stories, and acceptance criteria.
• Facilitate requirements-gathering workshops and sessions across disciplines.
• Maintain requirements traceability from business objectives through implementation and reporting.
• Lead analytics, tagging, data-layer requirements across digital initiatives.
• Define tracking strategies with Analytics, Tealium, and other stakeholders.
• Create and maintain tagging specs, data dictionaries, measurement plans, and governance docs.
• Ensure requirements are reflected in development plans, testing, and production readiness.
• Support backlog refinement, sprint planning, and requirements clarification.
• Collaborate with QA/UAT to ensure testable, measurable requirements.
• Assist with defect triage, release readiness, and change-management activities.

Skills

Business analysis

Requirements gathering

Agile delivery

Facilitation

Stakeholder management

Cross-functional collaboration

Tools

Jira

Azure DevOps

Confluence

Miro

Figma

Excel

Adobe Analytics

Tealium

Google Analytics

Data Layer

Tag Management

Client-side tracking

Server-side tracking

Job description

Aquent is partnering with a leading financial services firm that is actively shaping the future of digital finance! This is an unparalleled opportunity to contribute to a multi-year digital transformation, directly influencing the modernization of public web ecosystems, content platforms, and client experiences. Your work will have a tangible impact on how millions interact with essential financial services, driving innovation and enhancing user journeys by ensuring accurate performance measurement and clear, actionable insights.

Are you ready to be a critical bridge, connecting diverse teams and driving the future of digital experiences? We are seeking a highly motivated professional to step into a pivotal role, instrumental in defining and delivering business and system requirements for all things digital analytics – from tagging and data to measurement, reporting, and tracking. You will be at the heart of ensuring the infrastructure, processes, and governance are meticulously defined, documented, prioritized, and implemented, directly impacting strategic digital initiatives and accurate performance measurement across the organization. This is your chance to make a tangible difference in how essential financial services are delivered and experienced by millions!

What You’ll Do

• Partner with business stakeholders, site owners, product teams, architects, developers, analytics SMEs, and platform owners to define, document, and manage business and system requirements.
• Translate business objectives, measurement needs, and reporting requirements into actionable epics, features, user stories, and acceptance criteria.
• Facilitate requirements-gathering workshops and working sessions across multiple disciplines.
• Identify dependencies, risks, assumptions, gaps, and impacts across workstreams.
• Maintain requirements traceability from business objectives through implementation and reporting.
• Lead the documentation and coordination of analytics, tagging, tracking, measurement, and data-layer requirements across digital initiatives.
• Partner with Analytics, MarTech, Tealium, Adobe Analytics, development teams, and other stakeholders to define tracking strategies and implementation requirements.
• Create and maintain tagging specifications, tracking matrices, data dictionaries, measurement plans, and governance documentation.
• Ensure business goals, conversion metrics, client journeys, and reporting needs are accurately represented in technical requirements.
• Validate that tracking requirements are incorporated into development plans, testing activities, and production-readiness reviews.
• Help establish scalable processes for performance measurement, reporting, governance, and end-to-end traceability.
• Work closely with Delivery Leads, Product Managers, Technical Project Managers, Scrum teams, and Engineering partners throughout the development lifecycle.
• Support backlog refinement, prioritization, sprint planning, and requirements clarification.
• Collaborate with QA and UAT teams to ensure requirements are testable and measurable.
• Assist with defect triage, issue resolution, and change-management activities.
• Support release readiness and implementation planning.
• Serve as a liaison among Marketing, Content, Product, Technology, Analytics, Compliance, and other subject‑matter experts.
• Facilitate discussions that align business objectives, technical feasibility, and measurement requirements.
• Communicate project status, requirement changes, risks, dependencies, and recommendations to leadership and delivery teams.

What You’ll Bring

Must‑Have Qualifications

• 5+ years of Business Systems Analysis, Product Analysis, Digital Product Delivery, or related experience.
• Demonstrated experience writing:
  • Business requirements documents
  • Functional requirements
  • Epics, features, and user stories
  • Acceptance criteria
  • Process flows
  • Data requirements
  • Use cases
• Experience supporting Agile and/or SAFe delivery environments.
• Strong analytical and problem‑solving capabilities.
• Excellent facilitation and stakeholder management skills.
• Ability to manage multiple initiatives simultaneously in a fast‑paced environment.
• Strong verbal, written, and presentation communication skills.
• Experience supporting website, digital marketing, CMS, or customer experience platforms.
• Experience with tagging and measurement technologies such as:
  • Adobe Analytics
  • Tealium
  • Google Analytics
  • Data Layer frameworks
  • Tag Management Systems
  • Client‑side and Server‑side approaches
• Knowledge of digital performance measurement, attribution, conversion tracking, and reporting.
• Experience partnering with developers, architects, QA teams, and analytics teams on implementation initiatives.
• Experience with:
  • Jira
  • Azure DevOps
  • Confluence
  • Miro
  • Figma
  • Excel
• Understanding of API integrations, data flows, and system interactions.

Nice‑to‑Have Qualifications

• Familiarity with content platforms, metadata, taxonomy, governance, and digital asset management concepts.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.