Business Systems Analyst 3

Huntington National Bank; Cleveland (OH); Hybrid; USD 50,000 - 93,000; Full time

Job summary

The Huntington National Bank is seeking a Business Systems Analyst III to act as a senior liaison between business stakeholders and technology teams, translating needs into effective technology solutions. You will support, enhance, and maintain complex applications while driving operational improvements.

Ideal candidates bring strong analytical and problem-solving skills, experience in Agile and Waterfall, and the ability to collaborate across business, development, architecture, QA, vendor and

Qualifications

• Bachelor's degree required or equivalent IT experience.
• Experience with requirements management, BRDs, and user stories.
• Ability to translate business needs into functional requirements.

Responsibilities

• Elicit, analyze, document, and validate business and system requirements.
• Translate business needs into functional requirements, user stories, and process flows.
• Lead requirements review sessions with stakeholders and cross-functional teams.
• Analyze existing processes and identify automation opportunities.
• Support backlog refinement and solution planning.
• Serve as SME for assigned applications and processes.
• Create BRDs, workflows, diagrams, and user procedures.
• Develop training materials and knowledge articles.
• Ensure compliance with regulatory, audit, risk, and governance requirements.
• Act as liaison between business units, technology, vendors, and partners.
• Facilitate meetings and provide status updates at various levels.
• Mentor junior analysts and participate in strategic initiatives.
• Lead or participate in cross-functional projects and continuous improvement.

Skills

Excellent verbal and written comm.

Strong interpersonal skills

Strong documentation skills

Analytical and problem-solving

Organizational skills

Self-motivated

Education

Bachelor's Degree

Tools

SQL

MS Office

Visio

Quality Center

Job description

Summary

The Business Systems Analyst III serves as a senior-level liaison between business stakeholders and technology teams, ensuring business needs are translated into effective technology solutions. This role is responsible for supporting, enhancing, and maintaining complex business applications while driving operational improvements, documenting requirements, facilitating solution design, and supporting project delivery.

Description

Summary

The Business Systems Analyst III serves as a senior-level liaison between business stakeholders and technology teams, ensuring business needs are translated into effective technology solutions. This role is responsible for supporting, enhancing, and maintaining complex business applications while driving operational improvements, documenting requirements, facilitating solution design, and supporting project delivery.

The ideal candidate possesses strong analytical and problem-solving skills, experience working within Agile and Waterfall environments, and the ability to collaborate effectively across business, development, architecture, quality assurance, vendor, and production support teams.

Key Responsibilities

• Business Analysis & Requirements Management
• Partner with business stakeholders, product owners, and technology teams to elicit, analyze, document, and validate business and system requirements.
• Translate business needs into detailed functional requirements, user stories, process flows, and acceptance criteria.
• Lead requirements review sessions and facilitate discussions between business, development, architecture, QA, and support teams.
• Analyze existing business processes and identify opportunities for automation, optimization, and operational efficiency.
• Support backlog refinement, prioritization activities, and solution planning.
• Serve as a subject matter expert for assigned applications and business processes.
• Create and maintain business requirements documents, process documentation, workflows, system diagrams, and user procedures.
• Develop operational procedures, training materials, and knowledge articles.
• Ensure compliance with regulatory, audit, risk, and governance requirements.
• Act as the primary liaison between business units, technology teams, third-party vendors, and external partners.
• Facilitate meetings, workshops, and status updates with stakeholders at various organizational levels.
• Provide guidance and mentorship to junior analysts and project team members.
• Lead or participate in strategic initiatives, cross-functional projects, and continuous improvement efforts.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Basic Qualifications

• Bachelor's Degree
• Minimum 2 years of related experience or an additional 2 years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of Bachelor's Degree

Preferred Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to focus on customer service and to work well with other IT colleagues, vendors and business groups.
• Strong documentation skills.
• Strong analytical and problem-solving skills and the ability to work collaboratively with other departments to resolve issues
• The BSA will conduct comprehensive requirements reviews with project stakeholders, development, architecture and QA teams.
• The individual must be self-motivated with a passion for service excellence.
• The individual must have proven organizational skills with the ability to develop a detailed work plan to ensure project success.
• The individual must be able to research issues and determine and document cause as well as take appropriate corrective actions.
• Experience with system testing and documentation
• Proficient in the use of Microsoft Office products (Project, Word, Excel, PowerPoint, and Visio
• Experience with Quality Center or equivalent defect management experience
• Experience with SQL, data mapping and data mining.
• Experience supporting file transmission processes like FTPs, FTP, FTPs.
• Experience with Accounting and Reconcilement applications

Exempt Status: (Yes

= not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range

Total Base Pay Range 49,925.00 - 92,575.00 USD Annual

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.