Business Systems Analyst

greystar; United States; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive benefits

15 days vacation + holidays

Onsite housing discount

Sabbatical after 10 years

401(k) with company match

Paid parental leave

Job summary

Greystar is seeking a technically adept Manager of Product Integrations to lead testing and pilot programs for Property Management Software integrations. You will partner with Customer Success to track technology trends, assist with viability for new products, and conduct rigorous needs assessments with senior leaders to align solutions with Greystar's strategic goals.

The role emphasizes ownership of integration lifecycles, collaboration across teams, and clear demonstrations of impact through

Qualifications

• Knowledge of Yardi, RealPage and Entrata integrations and related systems.
• Ability to test and pilot product integration requests.
• Experience gathering business requirements from senior leaders and teams.
• Proficiency with Microsoft Office products for reports and communications.
• Interest or experience in agile product development/testing or design thinking.

Responsibilities

• Test, pilot and document approved/denied status of integrations for Property Management Software.
• Partner with Customer Success to track property technology trends and client requests.
• Assist Enterprise Customer Experience teams with establishing minimum viability for new products.
• Conduct needs assessments and align technology options with company strategy.
• Lead the lifecycle design of integrations from investigation to operation.

Skills

PM certification

Asana experience

Agile product dev

Design thinking

Stats for experiments

Tools

Yardi software

RealPage

Entrata

MS Word

MS Excel

MS PowerPoint

SharePoint

Forms

Database management

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Leads in gathering business and functional requirements leading to research and development of programs, projects and initiatives that enhance overall business operations, communications and workflow efficiencies.

• Yardi experience required.

JOB DESCRIPTION

• Responsible for testing and piloting new product integration requests for preferred, approved and non-preferred product integrations.
• Partners with Customer Success team to track property technology trends and customer requests.
• Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products.
• Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company's technology and systems needs and strategies.
• Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization.
• Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software.
• Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders.
• Owns tasks on projects related to implementation or enhancement of Property Management Software.
• Develops effective communication templates and engaging presentations.
• Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company.
• Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets.
• Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation.
• Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives.

Knowledge, Skills, Abilities:

• Project management certification preferred with Asana experience
• Knowledge of property management software (Yardi, RealPage and Entrata) and related integrations
• High degree of proficiency in Microsoft products such as but not limited to Word, Excel, PowerPoint, SharePoint, Forms and database management programs to complete required reports and communication materials
• Experience designing statistically valid experiments to test and prove hypotheses
• Experience or interest in agile product development/testing, design thinking

#LI-RS1

The salary range for this position is $65,000 - $85,000.

Additional Compensation :

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

Corporate Positions : In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reim