Business Systems Analyst

Hy-Tek; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Hy-Tek seeks an experienced Supervisor of Solutions Design Services to lead cross-functional efforts in defining project requirements and scope. You will validate with clients, identify gaps between current software and future processes, and translate complex documentation into software-driven solutions.

You will own pre-sales communication, coordinate internal and external teams, and develop detailed requirements, workflows, and integration designs.

Qualifications

• Experience reading and creating highly detailed Functional Specifications Documents and software diagrams.
• Shaping requirements for new application design (UI, software integration, logical flow).
• Customer-first mindset with ownership to solve challenges.
• Strong organizational and time-management abilities.
• Ability to work without direct supervision and drive projects forward.

Responsibilities

• Define project requirements and scope with cross-functional teams and client validation.
• Identify current and desired business processes and gaps in software functionality.
• Analyze client docs, RFPs, and vendor specs to create software-centric solutions.
• Own pre-sales software communication and design, coordinating with internal/external teams and vendors.
• Create and maintain product level requirements, workflows, and integration designs.
• Produce documentation to support scope (FRS, Client Requirements, Operations Description).
• Lead transition to Software System Engineering and support implementation activities.
• Assist in budgeting and pricing for design software components.
• Support pre-sale design reviews and execute site visits during proposals.

Skills

MS Office

Verbal communication

Interpersonal skills

Time management

Problem solving

Ownership

Customer focus

Education

Bachelor’s degree in software engineering / CS / IT / engineering / supply chain

Tools

AutoCAD

Inventor

Visio

Project

Excel

Job description

Supervisor:Director – Solutions Design Services

• With cross functional team, work to define project requirements and scope, establish design criteria and assumptions, and validate with the client
• Identify business process flows that are currently employed and new process flows that are desired by the client. Identify gaps between existing software functionality and future state.
• Perform an in-depth analysis of client documentation and RFPs as well as vendor software specifications to gather functional requirements and create software-centric solutions for the client to obtain best-in-class operations for their products
• Own pre-sales software communication and design process, coordinating between internal solutions teams, internal and external software teams, robotics/automation vendors, and client technical teams
• Create and maintain product level requirements, workflows, software integration design and descriptions for software products
• Create documentation to support project scope (i.e., Functional Requirements Specifications, Client Requirements Documentation, Description of Operations)
• Lead internal project transition to Software System Engineering team through the project scope definition stage (Customer Requirements Documentation) and support Implementation teams through client installation, testing, training, and go-live as needed
• Appropriately budget concept and assist in firm pricing final design software components
• Assist pre-sale team in design review meetings with the client
• As-needed contributor in site visits during the proposal phase with client and pre-sale team to review processes and physical systems

Knowledge, Skills, and Abilities:

• 2+ years of experience in the material handling industry or bachelor’s degree in software engineering, computer science, information technology, engineering, supply chain, or related field
• Previous experience reading and creating highly detailed Functional Specifications Documents, software diagrams or other technical documentation , including shaping requirements for new application design (user interface, software integration, logical flow))
• Have a customer first mentality and a sense of ownership to solve challenges
• Well-developed verbal / interpersonal skills with strong organizational, problem solving, judgement making and time management skills
• Ability to handle several tasks simultaneously with excellent attention to detail
• Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint, Project, Visio)
• Basic working knowledge of AutoDesk products (AutoCAD, Inventor, Etc.).
• Industry knowledge related to supply chain, logistics, material handling systems, warehouse automation/robotics and supply chain software such as WMS, WES, WCS, CCS, ERP, etc.
• Exposure to software integration of multiple complex hardware or software system using different integration methods (REST/web APIs, FTP flat file, SQL database)
• Ability to work without direct supervision with a high degree of responsibility, driving projects forward with a sense of ownership

WORKING CONDITIONS:

• Ability to travel up to 20% or as needed; willing to work extended hours to support proposal and contract activities
• Working in office, warehouse, and manufacturing facilities
• Working in a stationary position for an extended period
• Moving or traversing for an extended period
• Occasional ascending and descending scaffolding and/or mezzanines
• Operating computers for an extended period
• Possible exposure to noise levels exceeding recommended DBA levels

***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodations. ***