Business Systems Analyst

Protingent; Santa Clara (CA); On-site; USD 90,000 - 96,000; Full time

Benefits offered by this job

HDHP/POS insurance options

401(k) plan

Education/certification reimbursement

Pre-tax commuter benefits

Paid Time Off (PTO)

Job summary

Protingent Staffing is seeking a Business Systems Analyst for a contract role in Santa Clara, CA. You will provide senior-level analysis to align enterprise strategy with scalable CPQ-based processes, across services, sales, order management, and field operations.

The role involves translating business needs into detailed requirements, collaborating with architects and developers, and ensuring integration across SAP/ERP systems, ServiceNow, Salesforce, and NetSuite to deliver measurable business

Qualifications

• 5-8 years of experience in business systems analysis or related field.
• Bachelor's degree required.

Responsibilities

• Translate business needs into functional requirements and user stories.
• Define and optimize cross-functional workflows for CPQ, sales, service, and ERP integrations.
• Collaborate with architects and developers to implement CPQ configurations and ensure platform alignment.

Skills

Requirements gathering

Stakeholder management

UAT

Process mapping

Education

Bachelor's degree

Tools

Salesforce

ServiceNow

Logik.io

Google Cloud Apps

Zuora

NetSuite

Job description

Job Title

Business Systems Analyst

Position Description

Protingent Staffing has an exciting contract Business Systems Analyst with our client located in Santa Clara, CA.

Job Responsibilities

This role provides senior business systems analyst consulting expertise to align enterprise strategy with scalable process design and CPQ best practices. The consultant will define and optimize complex, cross-functional workflows supporting advanced services, sales, order management, and field operations. Responsibilities include translating business needs into functional requirements and user stories, partnering with architects and developers to implement CPQ configurations, and ensuring alignment across integrated enterprise platforms including ServiceNow, Salesforce, CPQ, and ERP systems. The role also supports process governance, platform standardization, testing, and adoption to ensure scalable, sustainable solutions that deliver measurable business value.

Job Qualifications

5-8 years of experience Bachelor's degree required Experience with Salesforce, ServiceNow, Logik.io, Google Cloud Apps, Zoura, NetSuite Experience in requirements documentation & gathering, stakeholder management, UAT, process mapping.

Job Details

Job Type: Contract Pay Range: $65-$70/hr. Location: Santa Clara, CA (Onsite)

Benefits Package

Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent

Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.