Business Systems Analyst

Berkshire Health Systems; Pittsfield (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Berkshire Health Systems is seeking an IT Business Analyst to perform data analysis in support of business applications and to manage multiple project requests. The role involves assisting with testing, coordinating between IT, end users, and vendors, and ensuring data quality and smooth application operations.

The incumbent will research new data sources and analytical tools, contribute to product development, and communicate with hospital associates about applications.

Qualifications

• Five years' experience with third-party applications.
• Knowledge of current operating systems.
• Previous experience in health care is highly desirable.

Responsibilities

• Perform data analysis to support business applications.
• Handle multiple project requests simultaneously.
• Assist with system/application testing with end users.
• Act as liaison between IT, end users and vendor.
• Evaluate data quality and output; maintain operations.
• Provide guidance on proper use of current software.
• Research new data sources and analytical tools.
• Communicate with hospital associates about applications.
• On-call after hours as department liaison.

Skills

Systems interaction

Document requirements

Problem solving

Requirements translation

Stakeholder communication

Job description

The IT business analyst performs data analysis in support of business applications. Works on multiple project requests simultaneously. Assists with systems/applications testing along with the end users. Assists with the efforts between IT, end users and the vendor. Use and support applications and analytical tools; evaluate data quality, applications and functions and produce output and maintain operations. This staff member will be responsible for all aspects of the current software in use and be able to provide guidance and assistance in the proper use of this software. Research new data sources and analytical tools; contribute to new product development and improvement in product delivery and presentation. Develop awareness and familiarity with issues and events affecting our customers. Contribute to a team effort. This individual must be able and willing to communicate and provide assistance to all hospital associates as it relates to the applications. The incumbent will perform the duties of a department liaison and will have after hours on call responsibilities.

POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)

Experience:

Five years working with third party applications. Knowledge of current operating systems.

Previous experience working in health care is highly desirable.

Education and Training:

License, Certification & Registration:

• Access control integrator certified - preferred.
• Closed Caption Television (CCTV) certified installer - preferred.

Other Requirements:

SKILLS & ABILITIES (Include both required and desired skills and training)

• Understanding how different systems interact and how they can be optimized.
• Ability to document functional and non-functional requirements clearly and accurately.
• Ability to identify business problems and propose effective solutions.
• Ability to translate business requirements into technical specifications for other teams.
• Strong communication with business leaders, project managers, developers, and end-users.