Business Systems Analyst

The Josselyn Center Nfp; Northbrook (IL); On-site; USD 85,000 - 112,000; Full time

Job summary

The Josselyn Center Nfp in Illinois is a Business Systems Analyst role focused on optimizing the revenue cycle within the EMR system. The analyst will work with stakeholders to improve workflows, support EMR optimization, and implement technology-enabled improvements affecting revenue capture and operations.

The ideal candidate has healthcare IT and EMR experience, strong SQL reporting skills, and proficiency in workflow analysis and project execution.

Qualifications

• Bachelor's degree in a healthcare, information systems, or related field.
• 3+ years in healthcare operations, healthcare technology, or related areas.
• Experience with EMR/EHR systems, especially RCM configurations.
• SQL reporting and database experience.
• Experience with workflow analysis and process improvement.

Responsibilities

• Analyze revenue cycle workflows to identify opportunities for improved efficiency, accuracy, and financial performance.
• Support optimization of the EMR and related systems that impact workflows and assist with configuration reviews and testing.
• Develop and maintain reports, dashboards, and tools used to support revenue cycle operations.
• Participate in project planning, testing, implementation, and stakeholder communication; monitor risks and ROI.
• Assist in measuring project outcomes and ROI of implemented initiatives.

Skills

Revenue cycle analysis

EMR optimization

SQL reporting

Workflow analysis

Stakeholder engagement

Education

Bachelor's degree in Healthcare Administration / related field

Tools

SmartCare EMR

Microsoft 365

Job description

Important Applicant Notice: Due to the onsite requirements of this role and the high volume of applications received, consideration will be limited to candidates currently located in Illinois who are able to perform the duties of the position in person in Northfield, IL.Job SummaryThe Business Systems Analyst is responsible for improving organizational performance through the optimization of workflows, business processes, system configurations, reporting, and technology solutions. In year one, this role will focus on the optimization of the revenue cycle management (RCM) side of Josselyn's Electronic Medical Record (EMR) system, supporting RCM initiatives, improving organizational workflows, and driving technology-enabled process improvements. The Business Systems Analyst works closely with stakeholders to evaluate current processes, identify improvement opportunities, support EMR optimization efforts, and implement solutions that improve revenue capture and operational effectiveness.Essential Responsibilities and MetricsRevenue Cycle Optimization (primary focus for year one)Analyze revenue cycle workflows to identify opportunities for improved efficiency, accuracy, and financial performance affecting eligibility verification, authorizations, claim creation, claim submission, denials, payment posting, and collections.Evaluate operational challenges and identify opportunities for automation and workflow improvement.Support projects designed to improve reimbursement outcomes and reduce denials.EMR & Systems OptimizationSupport optimization of SmartCare and related systems that impact workflows.Analyze system functionality and recommend enhancements to improve operational effectiveness.Participate in configuration review, system testing, workflow validation, and implementation activities.Make necessary configuration adjustments to RCM side of the EMR.Assist with development and maintenance of reports, dashboards, and system tools used to support revenue cycle operations.Maintain documentation related to workflows, system configurations, and business requirements.Project Implementation SupportAssist with project planning, issue identification, testing, implementation, and stakeholder communication.Monitor project risks, dependencies, and implementation readiness.Support organizational change management efforts.Assist in measuring project outcomes and return on investment (ROI).Required Experience & QualificationsCurrently located in the state of IllinoisBachelor's Degree in one of the following required: Healthcare Administration, Health Information Management, Health Informatics, Information Systems, Business Administration, Computer Science, Related field equivalent experience may be considered in lieu of formal education.3+ years of healthcare operations, healthcare technology, business analysis, EMR administration, revenue cycle, or related experience.Experience working with electronic medical records (EMR/EHR) systems, particularly with RCM system configurationsSQL reporting and database experience.Experience with workflow analysis and process improvement.Experience with revenue cycle workflowsMicrosoft 365Preferred Experience & QualificationsExperience with SmartCare by Streamline Healthcare EMR.Behavioral health experience.Experience with healthcare reporting and analytics.Lean, Six Sigma, CBAP, RHIA, RHIT, PMP, or related certifications.