Business Systems Analyst

Savage; Midvale (UT); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Holidays

Profit sharing

401(k) with match

USTO

Uniform differential pay

Team appreciation culture

On-site café discount

Job summary

Savage is seeking a detail-oriented Applications Administrator to own and support enterprise and in-house applications in Midvale, UT. You will configure, manage access, and optimize workflows, while partnering with leaders, SMEs, and vendors to drive effective systems across the business.

The role emphasizes translating business needs into clear requirements, maintaining documentation, and using AI tooling to improve processes, data quality, and user adoption in a dynamic, in-office environment.

Qualifications

• Experience configuring or administering a business application (users, roles, access, workflows, or settings)
• Proven ability to gather requirements and translate into actionable work
• Strong business judgment and desire to improve processes
• Experience coordinating projects and tracking decisions in Jira
• Excellent relationship-building and communication with technical and non-technical audiences
• Adaptable, service-oriented team player with learning mindset

Responsibilities

• Own a portfolio of enterprise and business-dedicated applications, serving as full administrator for some and supporting SMEs
• Manage configuration, access and roles, workflows, documentation, and vendor relationships for assigned systems
• Build relationships with leaders and users, serving as main contact for business functions
• Learn processes and data behind each system and identify ways to improve data quality and adoption
• Translate business needs into clear requirements and work with leadership to reach decisions
• Coordinate implementations, upgrades, integrations, and process improvements from planning to rollout

Skills

Enterprise app admin

Requirements gathering

Stakeholder management

Troubleshooting

Strong communication

Education

BA/BS degree in business

Tools

Jira

SharePoint

Microsoft 365

Power Platform

AI tooling

Job description

Grow Your Career with Savage!

Savage is a global provider of supply chain infrastructure and logistics solutions with more than 200 locations across the United States, Canada, Mexico and Saudi Arabia. Since we were founded in 1946, we’ve grown from a small family business to an international company with more than 4,000 team members. We’re proud to be recognized as a Military Friendly Employer and a Top Company for Women to Work in Transportation. Savage is a place where your growth is supported and your impact matters. Join us and do things you never dreamed possible. We welcome Military Veterans and Reservists to join our team and build a rewarding career with us. Military experience equivalency may substitute for some requirements.

The Basics

Location: Midvale, UT

Days/Hours: Monday – Friday, In-Office

Technical Stack: Jira, various SaaS and in-house developed applications, SharePoint, Microsoft 365, Microsoft Power Platform, and business-grade AI tooling (Claude, Copilot, Grok Bot, or equivalent)

These are just a few of the benefits you can expect from working with Savage:

• Excellent benefits including medical, dental, vision, PTO, Holidays, Profit Sharing, and 401(k) with match.
• Uniform Services Time Off (USTO)
• Uniform Services Differential Pay
• A culture that appreciates Team Members
• Discounted on-site café

What You’ll Be Doing

• Own a portfolio of enterprise and business-dedicated applications, serving as full administrator for some, and supporting the subject matter experts and power users who administer others
• Manage configuration, access and roles, workflows, documentation, and vendor relationships for assigned systems
• Build trusted relationships with leaders, subject matter experts, frontline users, vendors, and technical teams, serving as the main point of contact for assigned business functions
• Learn the processes, users, and data behind each system, not just the screens and settings, and find ways to improve processes, data quality, user adoption, and system effectiveness
• Translate business needs into clear requirements, options, and tradeoffs; develop well-reasoned recommendations and work with business and technology leadership to reach decisions
• Coordinate implementations, upgrades, integrations, acquisitions, and process improvements starting with requirements and planning all the way through testing, training, rollout, and post-go-live support
• Keep projects moving with business leaders, project managers, vendors, and specialists by clarifying responsibilities, tracking work and decisions in Jira, and surfacing risks early
• Handle requests, incidents, and enhancement ideas: troubleshooting issues, identifying likely root causes, and bringing in deeper expertise when needed
• Use AI tooling as a standard part of the workflow
• Cross-train across systems to provide backup coverage and strengthen continuity across the team

Requirements To Be Successful In This Position

• 2+ years in a business, operations, or technology role working across people, processes, and systems
• Hands-on experience configuring or administering a business application (users, roles and access, workflows, or settings) whether as a formal administrator or an experienced power user
• Proven ability to gather requirements and turn business needs into clear, actionable work
• Strong business judgment, curiosity, and an eye for practical process improvements
• Experience coordinating projects: keeping tasks, dependencies, decisions, and follow-ups on track
• Strong troubleshooting skills: finding likely root causes and pulling in the right expertise
• Practical use of business-grade AI tooling (Claude, Copilot, Grok Bot, or equivalent) to produce real work such as drafting requirements, automating workflows, generating documentation, building test scripts, delivering training materials, and analysis
• Excellent relationship-building and communication skills with technical and non-technical audiences
• Strong organization and follow-through, balancing daily support with multiple projects
• An adaptable, service-oriented team player who enjoys learning new systems and business domains
• BA/BS degree in business, information systems, supply chain, operations management, or a related field preferred, or equivalent applicable work experience
• Business experience and technology aptitude matter more than a traditional IT background: relevant paths include operations, supply chain, finance, maintenance and asset management, safety and compliance, project coordination, and application support

Preferred Experience

• ERP, learning management, maintenance and asset management, or other enterprise SaaS applications
• Jira or another work-management platform
• SQL, reporting, analytics, or data analysis
• SharePoint, Microsoft Power Platform, or other workflow-automation tools
• Software implementations, system integrations, upgrades, or acquisition integrations
• Writing test plans, training materials, or user documentation for system rollouts
• Working in logistics, supply chain, energy, agriculture, finance, maintenance, or safety domains

Here are some of the physical requirements for this role:

• Primarily works in a climate-controlled office environment
• Sitting for extended periods of time, up to 6-10 hours per day, while working at a computer or desk
• Frequently uses hands and fingers for keyboarding, writing, and operating office tools
• Reads printed materials and computer screens, adjusts focus, and maintains attention to detail
• Hears and speaks frequently to communicate effectively in person, by telephone, or via virtual platforms
• Ability to lift, push, pull, and reach office-related supplies, files, chairs, and carts
• Ability to move for short periods between work areas to attend meetings or retrieve materials
• Exposed to standard office-related materials and substances, with low-to-moderate noise levels
• Travel to Savage field locations as needed to support implementations, training, and acquisitions

Additional Information

• A complete job description is available upon request
• Savage is an Equal Opportunity Employer and maintains a drug-free workplace
• California Residents Job Application Privacy Notice
• Team members may be eligible for a benefits package that is dependent on hours worked and position classification. This package may include medical, dental, and vision coverage; life, AD&DD, and disability insurance; supplemental coverage options; health savings and flexible spending accounts; paid time off; profit sharing; and a 401(k) plan with company match. Benefits are subject to change. For more information visit https://savageco.com/careers/benefits-information/