Business Systems Analyst

Toyota Automated Logistics; Louisville (KY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) with company match

Vacation / Holiday Pay

Tuition Reimbursement

Volunteer time off

Professional associations / events

Job summary

Toyota Automated Logistics in Louisville, KY seeks a Business Systems Analyst to gather requirements, document software functionality, and lead modifications or enhancements to existing or new products. You will work with customers and developers to define specs, create test plans, and develop end-user training materials.

Responsibilities include collaborating with Sales and Operations on SCRs, supporting product go-lives, and educating the company on our software products. 20% travel may apply.

Qualifications

• Bachelor's degree in Computer Science or Computer Information Systems; Master’s degree is a plus.
• Experience dealing directly with customers and developers
• Experience writing functional specifications and requirements gathering
• Strong analytical and problem-solving capabilities
• Understanding of software design and databases
• Excellent verbal and written communication skills
• Experience with WMS, SCM and Logistics applications
• Eligible to work in the USA without sponsorship

Responsibilities

• Create and maintain functional specification documents for software products.
• Communicate with stakeholders to gather requirements and obtain approval of specifications.
• Define and simplify requirements with customers and project teams.
• Develop test plans and assist QA in testing.
• Create system workflows and module descriptions aligned with requirements.
• Assist training teams with materials and training delivery.
• Provide product support to Sales and Operations groups.
• Collaborate on SCRs with project management and Sales.
• Participate in on-site training, testing, and go-live activities.

Skills

Analytical skills

Verbal & written comms

Customer-facing experience

WMS knowledge

Supply chain knowledge

Education

Bachelor's degree in CS or CIS

Master's degree a plus

Tools

SQL

Databases

Documentation tools

MS Office

Job description

Business Systems Analyst assists in requirements gathering and documentation of functionality for modifications or enhancements to existing or new software products by performing the following duties personally or through other team members. Or with experience, leads projects with support of others. This is accomplished by participation in customer projects or internal initiatives.

Job Functions

• Create and maintain functional specification documents for software products supporting a BSAs or for own project.
• Communicate with other BSAs and/or project stakeholders to gather requirements and system functionality with goal of receiving approval of project functional specification.
• Work with the project’s BSAs and/or customer to define and simplify requirements.
• Work with the internal and external project team to build the User Acceptance Test Plan.
• Develop system (overview and detailed) work flows that meet project requirements for each functional area of the system.
• Create and maintain product level requirements, standard work flows, and module descriptions for software products.
• Assist QA group in their efforts as needed to develop test plans and perform testing.
• Participates in internal integration testing activities to ensure continuous control over materials and products.
• Assist the Training and Development team with training material creation/maintenance.
• Assist with customer training.
• Provide Sales and Operations groups with product support.
• Work with project manager or Sales as Software Change Requests (SCR’s) are created.
• Assist with training Sales and Operations groups on new products or changes to existing products.
• Participate in on-site training, testing, project go-live as needed. Besides helping to provide project continuity, this is a great learning experience.
• Responsible for helping to educate the company on our software products. This may be accomplished through assisting with lunch time training sessions, email blasts, etc.
• Experienced in writing user documentation and conducting end-user training.
• Well organized for tracking and resolving open questions to help see the project through completion of the Functional Specification phase.
• Consistently communicate with the Business Systems Analyst Team Lead and Manager both good news and bad news.

Travel Requirements

• 20% overnight travel (Travel expenses paid by Toyota Automated Logistics)

Required Qualifications and Preferred Skills

• Bachelor of Science, Bachelor’s degree in Computer Science or Computer Information Systems; Master’s Degree a plus.
• Previous experience dealing directly with both customers and developers
• Performed requirements gathering, managing customers through a Functional Specification create process
• Strong analytical skills
• Understanding of software design and databases.
• Excellent problem solving capability (business and technical)
• Excellent verbal and written communication skills
• Experience in working with WMS, Supply Chain Management and Logistics applications
• Enjoys working in the software development and automation technology field (very computer literate)
• Must be eligible to work in the USA long term without sponsorship.
• Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls.

About Toyota Automated Logistics

Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande’s warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services.

In addition to exciting work at a growing company, we offer the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with a company match
• Vacation / Holiday Pay
• Paid Volunteer time off
• Tuition Reimbursement
• Professional Associations, Conferences and Subscriptions
• Company Meetings & Events

Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please.