Business Systems Analyst

Harnham; Long Beach (CA); On-site; USD 90,000 - 125,000; Full time

Job summary

Harnham is seeking a Business Systems Analyst to join its IT Applications team, driving digital transformation across the business. You will own and support Microsoft Dynamics 365, Acumatica, and other core applications while delivering upgrades, migrations, and robust reporting.

In this role, you will analyze data, build Power BI reports, gather requirements, and collaborate with stakeholders and vendors to implement improvements across multiple sites.

Qualifications

• Experience supporting business applications or enterprise systems.
• Microsoft Dynamics 365 or similar ERP/CRM experience.
• Strong SQL skills, including troubleshooting and data analysis.
• Experience with Power BI or similar reporting tools.
• Knowledge of business process improvement and requirements gathering.
• Comfortable managing vendors and working with business stakeholders.
• Experience delivering application implementations, upgrades, or migrations.
• Acumatica experience is a plus.
• Snowflake experience is desirable.
• Exposure to Agile, DevOps, or Waterfall delivery methodologies is beneficial.

Responsibilities

• Support and administer Microsoft Dynamics 365, Acumatica, and other core business applications.
• Play a key role in the ongoing Dynamics 365 rollout and future system enhancements.
• Troubleshoot application and data issues, performing root cause analysis using SQL.
• Build and maintain reports using Power BI while supporting ad hoc business reporting requests.
• Gather business requirements and identify opportunities to improve processes through automation and AI.
• Create and maintain SOPs, user guides, and system documentation.
• Partner with external vendors on integrations, upgrades, and application support.
• Deliver system implementations, upgrades, and migrations across multiple business units.
• Collaborate with cross-functional teams in a fast-paced, multi-site environment.

Skills

Dynamics 365

SQL

Power BI

ERP/CRM

BPM

Vendor management

Reporting

Agile/DevOps

Data analysis

Acumatica

Snowflake

Job description

An exciting opportunity for a Business Systems Analyst to join a growing IT Applications team supporting enterprise systems, ERP implementation, reporting, and business process improvement across a multi-site operation.

THE COMPANY

A well-established organization investing heavily in its technology landscape, including the ongoing rollout of Microsoft Dynamics 365, AI-driven process automation, and modern reporting solutions. You'll join a collaborative applications team working closely with business stakeholders to improve systems, data, and operational efficiency.

THE ROLE

Take ownership of business applications and help drive digital transformation across the business:

• Support and administer Microsoft Dynamics 365, Acumatica, and other core business applications
• Play a key role in the ongoing Dynamics 365 rollout and future system enhancements
• Troubleshoot application and data issues, performing root cause analysis using SQL
• Build and maintain reports using Power BI while supporting ad hoc business reporting requests
• Gather business requirements and identify opportunities to improve processes through automation and AI
• Create and maintain SOPs, user guides, and system documentation
• Partner with external vendors on integrations, upgrades, and application support
• Deliver system implementations, upgrades, and migrations across multiple business units
• Collaborate with cross-functional teams in a fast-paced, multi-site environment

YOUR SKILLS & EXPERIENCE

• Experience supporting business applications or enterprise systems
• Microsoft Dynamics 365 or similar ERP/CRM experience
• Strong SQL skills, including troubleshooting and data analysis
• Experience with Power BI or similar reporting tools
• Knowledge of business process improvement and requirements gathering
• Comfortable managing vendors and working with business stakeholders
• Experience delivering application implementations, upgrades, or migrations
• Acumatica experience is a plus
• Snowflake experience is desirable
• Exposure to Agile, DevOps, or Waterfall delivery methodologies is beneficial