Business Systems Analyst

Fives; Farmington Hills (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

Fives Cinetic Corp. in Farmington Hills, MI is seeking a Business Systems Analyst to drive the development, implementation, and support of the ERP system and related business applications.

The role emphasizes requirements gathering, process improvement, and delivering data reporting solutions using SQL-based reporting, SSRS, Power BI, and Microsoft Dataverse. Bachelor's degree and 1–3 years of related experience are preferred.

Qualifications

• Bachelor's degree (or equivalent) and 1–3 years in business systems analysis or ERP support.
• Strong customer service, troubleshooting, communication, and analytical skills.
• Experience with ERP applications and core business systems is preferred.
• Proficient in SQL-based reporting tools such as SSRS and Power BI.

Responsibilities

• Support, maintain, and improve the ERP system and related business applications.
• Translate business needs into clear functional and technical requirements.
• Document current and future workflows and system interactions.
• Develop reports and dashboards using ERP tools, SQL, SSRS, Power BI, or Dataverse.
• Coordinate testing, deployment, and change management.

Skills

Requirements gathering

ERP support

Analytical skills

Communication

Customer service

SQL reporting

Education

Bachelor's degree or equivalent experience

Tools

SQL

SSRS

Power BI

Microsoft Dataverse

Job description

Position Summary

Fives Cinetic is looking for new talent to join our team! This position is full time, Business Systems Analyst located in Farmington Hills, MI.

Our team is comprised of talented professionals who are the best in the industry. Fives Cinetic Corp. produces automated manufacturing systems. As an employee at Fives, you will join a people-centric company with a culture of encouraging new ideas and suggestions. We value teamwork, integrity, quality, innovation, and dynamic engagement.

Position Summary: The Business Systems Analyst is responsible for the development, implementation, support, and continuous improvement of the Company's ERP system and related business applications.

Main duties

• Support, maintain, and improve the Company's ERP system and related business applications to ensure stability, performance, security, and alignment with business needs.
• Facilitate requirements gathering sessions with stakeholders and translate business needs into clear functional and technical requirements for internal teams, software vendors, or third-party providers.
• Document current-state and future-state workflows, including approvals, routings, process changes, and system interactions.
• Analyze existing business processes, identify improvement opportunities, and recommend practical workflow or application enhancements.
• Develop, implement, test, and support system modifications, reports, dashboards, and data reporting solutions using ERP-specific tools, SQL-based reporting, SSRS, Power BI, Microsoft Dataverse, or other approved platforms.
• Review new software releases, apply changes in test environments, coordinate user testing, validate results, and support deployment planning.

Education and/or Experience

• Bachelor's degree from a four-year college or university preferred; equivalent experience may be considered.
• One to three years of related experience in business systems analysis, ERP support, application support, reporting, manufacturing systems, or a related discipline preferred.

Equivalent combinations of education, training, and experience will be considered.

• Strong customer service, troubleshooting, communication, and analytical skills.
• Excellent computer skills with the ability to support and improve business technology systems.
• Experience supporting ERP applications and core business systems in preferably in a project-based environment.
• Working knowledge of Microsoft SQL, SSRS, Power BI, ERP reporting tools, or similar reporting and business intelligence platforms preferred.

Fives does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.