Business Systems Analyst

Trane Italia; Davidson (NC); On-site; USD 56,000 - 117,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies in the United States is seeking a Business Systems Analyst to support the Commission and Incentive team, focusing on process improvement, software setup, testing, and deployment for field sales offices and manufacturing apps.

You will provide training and documentation, resolve application issues, collaborate across IT, operations, and finance, and help implement best practices. Travel up to 10% may be required.

Qualifications

• Bachelor’s degree required.
• Associate’s degree with 2 years of experience required.
• Experience with Microsoft Office Suite required.
• Knowledge of software configurations and systems integration details preferred.
• Project management experience preferred.
• Six Sigma and 9 Step Problem Solving (A3) knowledge preferred.
• Experience working with SQL preferred.

Responsibilities

• Provide customer service to field, manufacturing and internal customers.
• Develop and improve business processes and system enhancements.
• Understand configurations and integration details.
• Identify and resolve application problems promptly.
• Provide end-user training and documentation for Trane North America.
• Develop tools for offices to monitor/processes and perform data validation.
• Lead user acceptance testing for deployments.
• Travel up to 10% to Trane sites as needed.

Skills

Microsoft Office

Sales office knowledge

Software configurations

Project management

Six Sigma / A3

SQL

Communication skills

Interpersonal skills

Adaptability

Education

Bachelor’s degree

Associate’s degree + 2 years experience

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it’s our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane®andThermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Job Summary：

This Business Systems Analyst works with the Commission and Incentive team to assist Trane North America with process improvement and development. Responsibilities include software application set-up, testing, implementation, process support, troubleshooting application problems, developing user training and creating user instructions and support documentation for Trane field sales office and manufacturing applications.

Core Job Responsibilities (others may be added):

• Provide customer service to field, manufacturing and internal customers on a daily basis.
• Work with team to continually develop business processes and system enhancements.
• Understand integrated business systems configuration options and tools.
• Identify application problems and provide resolutions in a timely manner.
• Provide training and support of end users for Trane North America.
• Update user training and documentation for specific business processes.
• Develop and manage process improvement plans in regard to specific business processes.
• Observe and document any malfunction of the software and offer reasonable solutions for correction.
• Work with other groups within Trane to establish best practices and implement management strategy.
• Work closely with Trane Technologies Corporate IT, Trane Operations teams, Manufacturing Plants, Americas Accounting Center, Climate Solutions Application Owners, and third party technology vendors.
• Assist with application requirements and lead user acceptance testing for the application deployment process.
• Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.
• Work on ad hoc project teams to further define processes/systems.
• Up to 10% travel to various Trane and/or vendor field sites required.

Minimum Qualifications:

• Bachelor’s Degree is required.

- OR -

• Associate’s Degree with 2 years of experience is required.

Key Competencies:

• Experience with Microsoft Office Suite required.
• Strong understanding of field sales office business, manufacturing and headquarters a plus.
• Knowledge of software configurations and systems integration details preferred.
• Project management experience preferred.
• Working knowledge of Six Sigma and 9 Step Problem Solving (A3) preferred.
• Experience working with SQL preferred.Must be able to work well and adapt to change in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.Must have ability to work well in a team environment.
• Strong interpersonal skills required.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Annual Base Salary Range or Hourly Base Pay Range:

$56,300.00 - $116,700.00

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.