Business Systems Administrator

Mooring Commercial Disaster Restoration; Benbrook (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Mooring Commercial Disaster Restoration is seeking a detail-driven Business Systems Administrator to keep our applications, data, and IT partners in sync. You will own core business systems, lead software rollouts, and collaborate with external vendors to ensure day-to-day operations stay on track.

The ideal candidate has 3–5 years of internal IT experience, strong troubleshooting skills, and a passion for aligning technology with how the business operates.

Qualifications

• 3–5 years administering business applications and end-user support
• Experience with ERP/CRM/LMS and integrations
• Microsoft 365 administration including licenses and access
• Valid driver's license and clean driving record

Responsibilities

• Administer core business applications (ERP, CRM, LMS, MS 365) including access, configuration, and reporting
• Ensure data integrity by detecting and fixing mismatches between systems
• Manage onboarding/offboarding with MSPs so new hires are productive from day one
• Serve as first point of contact for application questions and escalate infra issues as needed
• Create training guides and quick-reference materials for the team
• Lead tech projects from planning to go-live and reporting tool deployments
• Track IT spend, renewals, and vendor negotiations
• Observe department workflows and propose system improvements to match real operations

Skills

End-user support

System integrations

Go-live coordination

Vendor coordination

Problem solving

Effective communication

Education

Information Systems degree

Tools

ERP systems

CRM systems

LMS systems

Microsoft 365

Job description

Own the Systems. Connect the Data. Bridge Every Gap.

We're looking for a detail-driven Business Systems Administrator to keep Mooring's applications, data, and IT partners working in sync.

Company Overview

Mooring is a third-generation, family-owned commercial disaster mitigation company with a commercial restoration division (reconstruction) and a remodel division (planned construction). We're professionals working for professionals in major industries coast-to-coast, minimizing business downtime for our clients with transparent, efficient, and effective methods of mitigation, restoration, and remodel. Whether it's damage from water, fire, mold, a natural disaster, or a refresh/rebrand - when you need us, we're already there.

These Core Values Drive Us

Join a team where Family Values, Integrity, Humility, Boldness, and Excellence are more than just words—they're the foundation of everything we do. Our mission is To Honor God Through Restoring Lives and Building Futures, and that starts with investing in our people. Here, you'll find a purpose-driven career, a supportive team, and the opportunity to make a lasting impact. Choose a workplace where your values align with your work, and where every day is an opportunity to grow, serve, and succeed.

Does the Following Describe You?

We are looking for a humble, hungry, and smart individual who embodies our core values, maintains a positive attitude, and thrives in a team-oriented environment. You get energized by figuring out why two systems don't agree and don't stop until the fix holds, and you're just as comfortable being the point person with outside vendors as you are heads-down solving a problem.

Who We Want

We're seeking a Business Systems Administrator to join our Administration team and support the accuracy and reliability of the systems that keep Mooring's day-to-day operations running. They possess strong troubleshooting instincts, clear communication, and genuine curiosity about how the business actually works - not just how the software does. This role is ideal for someone who wants real ownership over the tools our team relies on every day and enjoys being the bridge between our people and our technology partners.

What You'll Do

• Administer Mooring's core business applications - including our ERP, CRM, LMS, project and field systems, and Microsoft 365 - covering user access, configuration, and reporting
• Keep our systems talking to each other, catching and fixing data mismatches before they become a problem
• Own IT onboarding and offboarding, working with our managed services partner (Velo) so new hires are ready on day one and departing employees are fully offboarded the same day
• Be the first person our team turns to with an application question, and know when to bring in Velo for anything infrastructure-related
• Build simple training guides and quick-reference material for the tools our team uses most
• Lead technology projects from planning through go-live, including new software rollouts and reporting tools
• Track IT spend, manage license renewals, and support vendor contract negotiations
• Get out from behind the desk to see how departments actually work, and recommend changes that keep our systems matched to how we really operate

Required Qualifications

• Associate's or Bachelor's degree in Information Systems, Business, or a related field - or equivalent hands-on experience
• 3-5 years administering business applications and supporting end users in an internal IT role
• Hands-on experience with at least one core business system, such as an ERP, CRM, or LMS, including experience with system integrations
• Experience coordinating software implementations or technology rollouts through go-live and user adoption
• Microsoft 365 administration experience, including user, license, and access management
• Valid driver's license and clean driving record

Preferred Qualifications

• Experience working alongside an outsourced managed service provider (MSP)
• Experience supporting business systems in a multi-location or field-based organization
• Comfortable troubleshooting issues across two or more connected systems