Business System Analyst - Lead

matchpoint solutions; Oakland (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

matchpoint solutions is seeking a professional in Oakland, California, to focus on business process analysis and RPA initiatives. The ideal candidate will be responsible for analyzing requirements, creating automation specifications, and collaborating closely with technical architects and business stakeholders.

Key responsibilities include creating user stories in JIRA, supporting QA testing, and providing valuable insights during the development phase. This role requires strong experience in business process analysis and SDLC methodologies.

Qualifications

• Experience with business process analysis in a technical environment.
• Familiarity with SDLC methodologies is essential.
• Ability to gather and document requirements effectively.

Responsibilities

• Analyze requirements and related documents for desired functionality.
• Work with Robotics Technical Architects on process assessments.
• Create process flow models and specifications for automation.
• Develop RPA User stories and maintain the automation backlog.
• Support QA and UAT testing with defined scenarios and data.
• Provide inputs to the Business Readiness team.
• Assist the build team with specifications and design queries.

Skills

Business Process Analysis

Requirements Gathering

SDLC

Job description

Required Skills (top 3 to 5/ non‑negotiables)

• Business Process Analysis
• Requirements Gathering
• SDLC

What did you like to see on resumes? (nice to have)

• Health care industry experience
• Robotic Process Automation
• Pega

Day to Day Responsibilities of this Position and Description of Project

• Business Process Analysis – Analyze Requirement and other related documents as provided by the company to understand the desired functionality
• Fit Assessment – Works with Robotics Technical Architects to provide recommendations on whether it is a Pega Robotics Process Automation (RPA) or Pega Desktop Process Automation (DPA), or outside of the RPA or RDA capability.
• Process flow Creation (As is and To Be) – Actively work with business and IT process SME’s to-do process analysis, process modeling and converting them to an Automation Specification
• Create/elaborate Features / User stories in JIRA – Creation of RPA User stories for Provider, Claims, Enrollment, and Billing and maintenance of the Automation backlog.
• Support QA and UAT testing for all the use cases to assist in preparing scenarios, defining data requirements, and testing activities.
• Supports and provides inputs to the Business Readiness team.
• Support the build team to understand the specifications, conduct research to resolve questions and update specifications to reflect design decisions.