Business Support Specialist

HALTER CNC Robotics; Cascade (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health insurance

401k match

Job summary

HALTER CNC Robotics in Fillmore, Iowa, seeks a dependable Business Support Specialist to handle marketing tasks, data entry, shipping coordination and general office duties.

The role offers hands-on variety, supporting sales with quotes and orders, preparing presentations, maintaining records, coordinating tradeshow activities, and answering customer inquiries. Occasional travel is minimal; in-office work in Iowa is required.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfortable using computers, email, spreadsheets and standard office software.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Dependable, self-motivated and willing to learn new skills.

Responsibilities

• Assist with marketing projects, promotional materials and other marketing initiatives.
• Help maintain customer information, sales records/maps, and related documentation. Experience with a CRM is helpful but not required.
• Support the sales team with quotes, order processing, follow-ups, trip planning and other administrative tasks.
• Assist with preparing presentations, product information, and customer communications as needed.
• Answer initial customer inquiries through email or phone.
• Will handle most aspects of tradeshow planning and preparation. Little to no travel is required.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Computers, email & spreadsheets

Multi-tasking & prioritization

Dependable & self-motivated

Team player

Office admin / sales support exp

Tools

CRM

Excel

Job description

We are looking for a dependable, organized, and motivated Business Support Specialist to join our team. This is a versatile, hands-on position that plays an important role in supporting the day-to-day operations of our business.

The ideal candidate is someone who enjoys variety in their work, can manage multiple responsibilities, and is willing to help wherever needed. Responsibilities will include assisting with marketing initiatives, supporting sales activities, entering and maintaining data, coordinating shipping and order fulfillment, and handling general office duties. This candidate needs to be detail-oriented, a strong communicator and self-motivated.

Key Responsibilities

• Assist with marketing projects, promotional materials, and other marketing initiatives.
• Help maintain customer information, sales records/maps, and related documentation. Experience with a CRM is helpful but not required.
• Support the sales team with quotes, order processing, follow-ups, trip planning and other administrative tasks.
• Assist with preparing presentations, product information, and customer communications as needed.
• Answer initial customer inquiries through email or phone.
• Will handle most aspects of tradeshow planning and preparation. Little to no travel is required.

Data Entry & Business Administration

• Enter, update, and maintain accurate information in company systems and databases.
• Prepare and organize documents, reports, spreadsheets, and other business records.
• Assist with general office administration and day-to-day business needs.
• Help keep office operations running smoothly.
• Help prepare orders for shipment, including packing, labeling, and processing shipping paperwork.
• Coordinate outgoing shipments and assist with tracking deliveries.
• Help maintain shipping supplies and keep the shipping area organized.
• Assist with receiving, organizing, and managing inventory or incoming products as needed.

General Business Support

• Assist team members across departments with various projects and tasks.
• Take on additional responsibilities as needed to support the overall success of the business.

Qualifications

• Strong organizational skills and attention to detail.
• Good written and verbal communication skills.
• Comfortable using computers, email, spreadsheets, and other standard office software.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Dependable, self-motivated, and willing to learn new skills.
• Positive attitude and willingness to work as part of a team.
• Ability to work independently.
• Previous experience in office administration, sales support, marketing, shipping, or a similar role is preferred but not required. We are willing to train the right candidate.

What We Offer

• Competitive pay, paid time off, health insurance and a 401k match. This full time position will work in our Fillmore, Iowa office. Halter would consider flexible scheduling and in office requirements.