Business Support Lead I

Bank of America; Chandler (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Bank of America is seeking an experienced administrative professional to provide advanced support to senior leadership. Responsibilities include calendar management, coordination of team routines and events, and preparing executive communications and reports.

You will liaise with executives and managers to gather information, manage sensitive data with tact, and support cross-functional teams across a large organization.

Qualifications

• Advanced administrative and analytical skills.
• Thorough knowledge of a variety of software programs.

Responsibilities

• Scheduling of meetings and calendar management
• Assist in coordinating and managing of team routines, events, and activities
• Adaptable and able to work with people with different interpersonal styles.
• May assist other senior members of the leadership team when needed.
• Expense processing
• Meeting/event management and facilitation, communications planning and execution for executive team and all employees, management reporting for various routines, executive presentations.
• Supports the administrative functions for Division Manager and management team.
• Operations analysis, identification and resolution of workflow issues, associate training, service quality, process improvement, business continuity, communication, and personnel processes.
• Manages personnel, recruiting support, and coordination of certain projects
• Assists with the successful execution of team events and routines, including logistics, communications and gathering feedback
• Relieves management of administrative details - gathers, compiles and reports information relevant to/for the executive

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence. Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different and often conflicting objectives, projects or activities at one time. Communicates with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs.

Responsibilities:

• Scheduling of meetings and calendar management
• Must be resourceful and able to work autonomously across a complex organization structureAssist in coordinating and managing of team routines, events, and activities
• Must be able to be adaptable and work with well with people with different interpersonal styles.
• May assist other Sr. members of the leadership team when needed.
• Expense processing
• Responsible for meeting/event management and facilitation, communications planning and execution for executive team and all employees, management reporting for various routines, executive presentations.
• Supports the administrative functions for Division Manager and management team.
• Responsibilities may include operations analysis, identification and resolution of workflow issues, associate training, service quality, process improvement, business continuity, communication, and personnel processes.
• Manages personnel, recruiting support, and coordination of certain projects
• Assists with the successful execution of team events and routines, including logistics, communications and gathering feedback
• Relieves management of administrative details - gathers, compiles and reports information relevant to/for the executive