Business Support Associate

Jobtailor; New Jersey; On-site; USD 38,000 - 46,000; Full time

Job summary

Jobtailor is seeking a full-time Administrative Support specialist in New Jersey to provide exceptional customer service to patients, caregivers, and internal teams, and to manage phone calls with professionalism and empathy.

You will assist with caregiver onboarding, training coordination, and basic administrative tasks, while supporting daily office operations and maintaining accurate records to keep care teams focused on patient care.

Qualifications

• Must be Spanish speaking.
• Full-Time availability, Monday - Friday, 8:30AM - 5:00PM.
• Provide exceptional customer service to patients, caregivers, and internal teams.
• Answer, route, and manage phone calls professionally and empathetically.
• Assist with caregiver onboarding, training coordination, and administrative support.
• Support daily office operations and computer-based tasks.
• Maintain accurate records and assist with operational workflows.

Responsibilities

• Provide exceptional customer service to patients, caregivers, and internal teams.
• Answer, route, and manage phone calls with professionalism and empathy.
• Assist with caregiver onboarding, training coordination, and administrative support.
• Support daily office operations and computer-based tasks.
• Maintain accurate records and assist with operational workflows.
• Help ensure smooth day-to-day operations so care teams can focus on patient care.

Skills

Spanish Speaking

Customer Service

Phone Management

Caregiver Onboarding

Administrative Support

Job description

• Provide exceptional customer service to patients, caregivers, and internal teams
• Answer, route, and manage phone calls with professionalism and empathy
• Assist with caregiver onboarding, training coordination, and administrative support
• Support daily office operations and computer-based tasks
• Maintain accurate records and assist with operational workflows
• Help ensure smooth day-to-day operations so care teams can focus on patient care

Requirements

• Spanish Speaking
• Full-Time availability, Monday - Friday, 8:30AM - 5:00PM
• Ability to provide exceptional customer service to patients, caregivers, and internal teams
• Ability to answer, route, and manage phone calls professionally and empathetically
• Ability to assist with caregiver onboarding, training coordination, and administrative support
• Ability to support daily office operations and computer-based tasks
• Ability to maintain accurate records and assist with operational workflows

Core Competencies

Demonstrates exceptional customer service skills, with a focus on supporting patients, caregivers, and internal teams. Proficient in managing phone communications, assisting with caregiver onboarding, and maintaining operational workflows.

Highest-signal resume keywords

• Spanish Speaking
• Customer Service
• Phone Management
• Caregiver Onboarding
• Administrative Support

Hard Skills

• Record Maintenance
• Operational Workflow Assistance
• Computer-Based Task Support

Soft Skills

• Professionalism
• Empathy

Industry Keywords

• Patient Care
• Caregiver Training
• Office Operations