Business Support Assistant - Internal Only

NHS Scotland; Bismarck (ND); On-site; USD 28,000 - 33,000; Full time

Job summary

NHS Scotland is recruiting for a Business Support Assistant within the Mental Health, Alcohol Drugs & Learning Disability Service - East Ayrshire Health & Social Care Partnership, based at North West Kilmarnock. The role involves providing confidential business support across the RADAR service.

The post is full-time, with a 36-hour week, requiring excellent communication and teamwork while meeting tight deadlines. Internal staff only for this posting, with visa sponsorship considerations noted.

Qualifications

• You should possess an SVQ Level III in Business Administration / IT or equivalent with administration experience and proven minute taking experience.
• You will have a working knowledge of Microsoft Office Packages.
• Experience of working in an NHS environment with an understanding / experience of NHS networks is desirable.

Responsibilities

• You will provide a comprehensive, confidential Business Support service to East Ayrshire RADAR Service based in North West Area Centre, Kilmarnock.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Education

SVQ Level III in Business Administration / IT

Tools

Microsoft Office

Job description

NHS Scotland NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

NHS Scotland NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Note that this post is only open to internal staff of NHS Ayrshire & Arran and/or NHS Scotland.

Who We Are

NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way. To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net) AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Position

An exciting opportunity has arisen for a Business Support Assistant within Mental Health, Alcohol Drugs & Learning Disability Service - East Ayrshire Health & Social Care Partnership based at North West Kilmarnock Area Centre, Western Road, Kilmarnock.

Hours

36 hours per week:

• Monday 9-5pm
• Tuesday 9-5pm
• Wednesday 9-3.30pm
• Thursday 9-5pm
• Friday 9-5pm

This post is offered on permanent basis

What You Will Do

You will provide a comprehensive, confidential Business Support service to East Ayrshire RADAR Service based in North West Area Centre, Kilmarnock

Knowledge, Training And/or Experience Required For This Post

You should possess an SVQ Level III in Business Administration / IT or equivalent with administration experience and proven minute taking experience. You will have a working knowledge of Microsoft Office Packages. Experience of working in an NHS environment with an understanding / experience of NHS networks is desirable. You will also have excellent communication and interpersonal skills and have the ability to work effectively and efficiently as part of a team. The ability to work unsupervised whilst using your own initiative is essential as is being able to work to challenging timescales by organising and prioritising your workload and having the flexibility to adapt to change and last-minute demands.

If you want to find out more about the role, please contact Louise Affleck at [e-mail]

RIGHT TO WORK / CERTIFICATES OF SPONSORSHIP

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

We are unable to provide sponsorship for Band 2 posts or bank contracts.

Additional Information For Candidates

• Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your NHS Jobs Scotland account profile to reflect that you are employed by NHS Ayrshire and Arran.
• Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.