261543 (KMc) Waiting List Assistant

NHS Scotland; Woodburn (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

NHS Scotland is seeking administrative and clerical support to assist Waiting List management in a healthcare setting. The role requires prompt and accurate input of patient details into waiting lists and assisting with booking appointments as directed by the waiting list management team.

The position emphasizes high-quality administrative support and effective team collaboration within the department, with standard hours Monday–Thursday and Friday as specified.

Responsibilities

• Provide effective administrative and clerical support in relation to Waiting List management.
• Respond to routine information requests and ensure accurate input of patient details into waiting lists.
• Assist in booking appointments as directed by the waiting list management team.
• Undertake all administrative and clerical duties to support the daily running of the department, individually and as part of the team.

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

To provide effective and efficient administrative and clerical support in relation to Waiting List management and to respond to routine requests for information. Ensure the prompt and accurate input of patient details to appropriate waiting lists and assist booking appointments as directed by waiting list management team. To provide a high-quality support by undertaking all administrative and clerical duties in the daily running of the department, as an individual and as a team member.

Working Pattern: Monday – Thursday: 09:15 – 17:00; Friday: 09:00 – 16:30

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Iseabal Cameron at 0131 536 5030.