Business Support Assistant - FMI

Focus on the Family; Michigan; On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Norton LifeLock ID Theft Coverage

Legal Shield/ID Shield Coverage

AFLAC

403B Retirement Plan

Vacation Time & Vacation Payout

Medical Plan

Dental Plan

Vision Plan

Life Insurance

Disability Insurance

Job summary

Focus on the Family’s FMI Michigan retreat center seeks a Business Support Assistant to assist HR, admin, and accounting tasks. Responsibilities include HR communications, benefits onboarding, payroll support, and managing the GM’s calendar.

The role requires 1–3 years clerical/HR or accounting experience, a Bachelor’s degree (preferred), and strong MS Office skills. A generous benefits package accompanies this on-site position.

Qualifications

• Bachelor's Degree preferred in a related field.
• 1–3 years of clerical, HR, or accounting experience or equivalent.
• Proficient in MS Office; Excel advanced functions and lookups are a plus.
• Experience with Great Plains payroll/HR systems preferred.
• Ability to handle confidential information with discretion.
• Strong communication and accuracy under deadlines.

Responsibilities

• Provide HR support to the Senior VP and participate in leadership meetings.
• Support benefits administration, onboarding, and staff communications.
• Assist with payroll tasks and vendor set up; manage COI coverage.
• Take meeting minutes for the GM and manage calendar/travel.
• Assist in planning staff events and coordinate as needed.
• Liaise with IT to troubleshoot access to email, Dayforce, Hub, and Salesforce.
• Maintain organized files and support accounting tasks as assigned.
• Support housekeeping/hospitality teams as needed.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Discretion

MS Office

Analytical skills

Team player

Independent work

Education

Bachelor's Degree in related field

Tools

Great Plains

Dayforce

MS Office

Job description

Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The Focus Marriage Institute in Michigan is a retreat center that provides marriage counseling intensives that transform hurting marriages. Join our team where the work is meaningful, the culture is rewarding and the purpose is eternal.

The Business Support Assistant - FMI position exists to provide administrative support for the General Manager and has limited responsibilities for certain aspects of Accounting and Human Resources at the property level.

Essential Duties/Responsibilities

HR:

• Is accountable to the Sr VP, Human Resources for all HR functions
• Participates as a member of the Retreat Center Leadership Team (GM, Clinical Site Director, and HR Liaison)
• Is responsible for HR communications and relays key deadlines for benefits, learning opportunities, and policy manual changes to all staff
• Assists all employees in understanding and accessing benefits
• Maintains Personnel Requisitions in keeping with budgeted staffing guidelines
• Reviews applications, screens applicants, schedules interviews, and onboards new employees
• Participates in Recruiting Meetings and other meetings as assigned

Assistant to the General Manager:

• Provides administrative support in the form of taking meeting minutes, managing GM’s calendar, scheduling travel, and reconciling travel reports
• Assists GM and Clinical Site Director in planning annual staff events

Accounting:

• Assists in the purchasing process and works directly with a Colorado Springs buyer
• Assists in setting up vendors and ensuring appropriate Coverage of Insurance (COI)
• Ensures that everyone at the property is accurately completing all payroll tasks
• Manages and reconciles the petty cash account

Other Duties/Responsibilities:

• Creates, maintains, updates, and organizes security of office and computer files containing correspondence, records, etc.
• Liaises with the IT Help Desk on behalf of employees to make sure they can access email, Dayforce, the Hub, and SalesForce
• Manages the employee key card access system
• Serves as a willing support to the Housekeeping and Hospitality team, working alongside them to serve couples as needed
• Performs other duties as assigned

Managerial Breadth/Scope of Job:

• None

Working Environment/Physical Requirements:

• Office environment
• Occasional holiday and weekend work is required

Job Qualifications/Requirements

Character/Spiritual:

Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer

Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values

Personal Characteristics:

• Strong integrity and character traits needed to provide accountability on financial stewardship, reporting, and management issues
• Must be a servant-oriented person who maximizes strengths and maintains accountability in areas of needed development

Knowledge/Experience:

• Bachelor's Degree in related field preferred
• 1-3 years of experience in Clerical, HR, or Accounting (or equivalent work experience)

Skills, Abilities, and Special Talents/Gifts:

• Able to communicate effectively, both verbal and written
• Ability to deal with stress from deadline pressure and multiple tasks
• Shows discretion in handling confidential information
• Proficient in use of MS Office software, especially Excel advanced functions (lookups, pivot tables, macros); Great Plains experience preferred
• Attention to detail, self-starter, good follow-through
• Ability to learn complex subject matter and tasks quickly and with minimal supervision or assistance
• Analytical skills to extract data and draw conclusions
• Ability to prioritize and schedule workload, work independently
• Ability to work in a team environment

Stewardship Requirements:

• Implements cost reduction and efficiency improvements where appropriate

Pay Range

: $21.37 to $25.12

Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 20 hours or more per week are eligible for:

• Norton LifeLock ID Theft Coverage
• Legal Shield/ID Shield Coverage
• AFLAC
• 403B Retirement Plan
• Vacation Time & Vacation Payout
• Sick Time
• Holidays
• Service Awards
• Community Service Days
• Bookstore Discount
• Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance
• Disability Insurance
• Flexible Spending Accounts
• EAP (Employee Assistance Program)
• Tuition Reimbursement
• Warehouse Membership Reimbursement

Note:

This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

Temporary employees are not eligible for benefits, except for:

• Sick Time
• Bookstore Discount
• Fitness Center

Tentative Search Timeline:

• Priority will be given to applications submitted by November 7, 2026. However, this posting will remain open until filled.
• The potential employee start date is November 9, 2026

Posting date:

October 7, 2026

Un-posting date:

ongoing until filled

Posting contact email:

[e-mail]

Helping Families Thrive in Christ!

Focus on the Family is a 501c3 Christian Non-Profit Ministry