Business Support Analyst

INSPYR Solutions; Merrifield (VA); Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Competitive pay

401(k) retirement plan

Job summary

A technology services provider is seeking a Business Support Analyst to work in a 100% remote capacity for a 12-month contract. The ideal candidate will analyze and resolve system, account, and loan issues, collaborating with various teams to enhance process improvements across the organization. Strong analytical and communication skills are essential for this role, as well as the ability to conduct user acceptance testing and recommend operational enhancements. Benefits include comprehensive medical coverage and a 401(k) retirement plan.

Qualifications

• Must be a US Citizen, GC Holder, or authorized to work in the U.S.
• Strong analytical skills to resolve discrepancies and issues.
• Excellent communication and collaborative skills are necessary.

Responsibilities

• Analyze and research system, account, and loan issues.
• Collaborate with cross-functional teams to resolve issues.
• Conduct user acceptance test planning and execution.

Skills

Analytical skills

Problem-solving

Communication

Collaboration

Process improvement

Job description

Title: Business Support Analyst

Location: 100% Remote

Duration: 12 months (potential to extend)

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

12-month contract.

The Business Support Specialist analyzes and researches system, account, and loan issues, resolving discrepancies and communicating outcomes to ensure accuracy and compliance. They help ensure software and systems meet regulatory and procedural requirements while identifying errors, recommending corrective actions, and supporting process improvements across the organization. The role collaborates with cross functional teams to resolve General Ledger or system-related issues, participate in task groups for new products or automated systems, and test and implement system or process changes. The specialist works closely with business units to address system and equipment problems and recommend operational enhancements. Additional responsibilities include user acceptance test planning and execution, ongoing research, process evaluation, and performing other duties as needed to support efficient and accurate business operations.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.