Business Solutions Specialist

KYB Americas Corporation; Indiana; On-site; USD 70,000 - 90,000; Full time

Job summary

KYB Americas Corporation is seeking a Business Solutions Specialist to work within the IT department, focusing on enhancing business processes using the M365 toolkit. Responsibilities include collaborating across departments, analyzing processes for inefficiencies, designing solutions using Microsoft Power Platform, managing data architecture, and creating documentation. The role requires strong analytical and communication skills along with a Bachelor’s degree in Computer Science or a related field. Flexibility in work hours and tasks is essential.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• Four years of relevant experience can substitute for a college degree.
• Proven ability to work with minimal supervision.

Responsibilities

• Analyze current business processes and identify inefficiencies.
• Facilitate collaboration across departments for requirements gathering.
• Design and implement streamlined enterprise-scale processes.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Critical thinking

Root cause analysis

Education

Bachelor of Computer Science or equivalent

Tools

Microsoft Power Platform

Microsoft Dataverse

JSON

REST APIs

Job description

**Essential Duties/Responsibilities:****Skills****Job Requirements:**Bachelor of Computer Science or equivalent in a related field from an accredited organization is required. Four years of relevant experience can substitute for college degree. Proven ability and desire to meet deadlines. Working effectively with minimal supervision in a team environment. Good analytical and problem solving skills. Strong interpersonal and communication skills. Motivated, hardworking and ability to work flexible hours.**Supervisory Responsibilities/Direct Reports:**This position does not have any subordinate associates reporting to it.**Difficulty of Work:**The ability to adapt to constantly changing situations is a must. Communication between IT and other departments can sometimes be a challenge. Working odd hours to make sure a project deadline is met may be required. Some weekend and holiday work is required.**Responsibility:**The Business Solutions Specialist will have a lot of autonomy while working within the IT Department. Detailed responsibilities are listed above.**Personal Work Relationships:**This position will be working with other members of the IT Team and many other KAC departments, including but not limited to: Production Control, Accounting, Manufacturing, Purchasing and Internal Audit.**Physical Effort:**This position is not labor intensive but require the ability to lift and carry some IT equipment that could weigh as much as 20lbs with or without reasonable accommodations. Most work will be in an office environment and will require the ability to sit/stand/walk for long periods of time with or without reasonable accommodations.**Working Conditions:**Working conditions will be mostly in an office environment but there are times when work on the manufacturing environment is necessary. Special attention to work environment and areas surrounding the equipment is critical. Normal PPE is required to be worn when working in the manufacturing environment, such as safety shoes, glasses, and ear protection.**Purpose of Position/Summary:**The Business Solutions Specialist will be a part of the Information Technology department. This position will be responsible for supporting our business solutions team and other IT members in moving the company forward using M365 tool kit.* Analyze current business processes, identify inefficiencies, bottlenecks, and opportunities for improvement* Facilitate collaboration across departments to gather requirements and align internal stakeholders on process and technology changes* Design and implement streamlined enterprise-scale processes* Design and manage data architecture within Microsoft Dataverse, ensuring proper data modeling, relationships, security, and governance to support scalable solutions and analytics* Work with Business Solutions team to create custom applications, automated workflows, and interactive dashboards using Microsoft Power Platform (Power Apps, Power Automate, PowerBI) that integrate with other internal business systems (such as ERP and MES systems) when possible* Create and maintain documentation, standard operating procedures (SOPs), training materials, and governance for both processes and solutions* Monitor solution performance, troubleshoot issues, and look for areas of continuous improvement* Track and report on project outcomes, including cost savings, time reductions, quality improvements, and ROI* Support the launch of a Power Platform Center of Excellence and drive the adoption of citizen development by establishing governance, best practices, training programs, and support frameworks for users* Power Platform: Understanding of and experience with Power Platform or equivalent. Power Apps (canvas and/or model-driven), Power Automate, Power BI, Dataverse. Experience with PowerFX or other equivalent programming language* Data architecture and management: Understanding of scalable data models, table relationships, business rules, and governance frameworks* Integration: Working knowledge of JSON, REST APIs, and integration patterns to connect Power Platform solutions with external systems* Soft skills: Excellent communication, problem-solving, stakeholder management, critical thinking, and root cause analysis capabilitiesThe Business Solutions Specialist will be a part of the Information Technology department. This position will be responsible for supporting our business solutions team and other IT members in moving the company forward using M365 tool kit.* Analyze current business processes, identify inefficiencies, bottlenecks, and opportunities for improvement* Facilitate collaboration across departments to gather requirements and align internal stakeholders on process and technology changes* Design and implement streamlined enterprise-scale processes* Design and manage data architecture within Microsoft Dataverse, ensuring proper data modeling, relationships, security, and governance to support scalable solutions and analytics* Work with Business Solutions team to create custom applications, automated workflows, and interactive dashboards using Microsoft Power Platform (Power Apps, Power Automate, PowerBI) that integrate with other internal business systems (such as ERP and MES systems) when possible* Create and maintain documentation, standard operating procedures (SOPs), training materials, and governance for both processes and solutions* Monitor solution performance, troubleshoot issues, and look for areas of continuous improvement* Track and report on project outcomes, including cost savings, time reductions, quality improvements, and ROI* Support the launch of a Power Platform Center of Excellence and drive the adoption of citizen development by establishing governance, best practices, training programs, and support frameworks for users* Power Platform: Understanding of and experience with Power Platform or equivalent. Power Apps (canvas and/or model-driven), Power Automate, Power BI, Dataverse. Experience with PowerFX or other equivalent programming language* Data architecture and management: Understanding of scalable data models, table relationships, business rules, and governance frameworks* Integration: Working knowledge of JSON, REST APIs, and integration patterns to connect Power Platform solutions with external systems* Soft skills: Excellent communication, problem-solving, stakeholder management, critical thinking, and root cause analysis capabilitiesThe Business Solutions Specialist will have a lot of autonomy while working within the IT Department. Detailed responsibilities are listed above.