Business Solutions Consultant (Fully Remote)

Softdocs; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Disability insurance

Life insurance

Flexible PTO

13 holidays

Paid parental leave

Job summary

Softdocs, a cloud-based platform for document management and workflow automation, offers a 100% remote role with light travel and flexible hours. The candidate will own functional business analysis for Etrieve implementations, consult with clients, and drive onboarding and training to drive client success.

Ideal candidates are proactive learners with strong analytical and problem-solving skills, collaborative and client-oriented, and detail-focused with an innovative approach.

Qualifications

• Proactive continuous learner with strong analytical and problem-solving skills.
• Collaborative, client-oriented, and able to relay technical information clearly.
• Detail-oriented with a resourceful and innovative approach.

Responsibilities

• Own functional business analysis for Softdocs's Etrieve software implementations.
• Work across multiple projects and teams to anticipate and manage changes.
• Report to the Manager of Professional Services.
• Consult with clients to identify document handling and workflow processes.
• Deliver documentation and action plans for onboarding.
• Drive training to ensure clients achieve excellence and desired outcomes.

Skills

Analytical thinking

Client-oriented

Detail-oriented

Job description

• Own functional business analysis for Softdocs's Etrieve software implementations.
• Work across multiple projects and teams to anticipate and manage changes.
• Report to the Manager of Professional Services.

Responsibilities:

• Consult with clients to identify document handling and workflow processes.
• Deliver documentation and action plans for a successful onboarding experience.
• Drive training to ensure clients achieve excellence and desired outcomes.

Ideal Candidate:

• Proactive continuous learner with strong analytical and problem-solving skills.
• Collaborative, client-oriented, and able to relay technical information clearly.
• Detail-oriented with a resourceful and innovative approach.

What We Offer:

• 100% remote role with light travel possible and flexible work hours.
• Medical, dental, vision, 401K, disability insurance, and life insurance.
• Flexible PTO, 13 holidays, and paid parental leave.

Softdocs

Softdocs provides a cloud-based platform for document management, electronic forms, workflow automation, and e-signatures, helping public-sector organizations modernize operations. With over 1,000 education and government clients , the company emphasizes a people-first culture, authenticity, and long employee retention.