Business Services Coordinator

University of North Carolina Wilmington; Wilmington (NC); On-site; USD 43,000 - 49,000; Full time

Job summary

The University of North Carolina Wilmington seeks a Business Services Coordinator to provide comprehensive administrative support within the Division for University Advancement. This role involves budget management, staff onboarding, and operational tasks to ensure the smooth functioning of the division. Ideal candidates will have strong Microsoft Office skills and experience with ERP software, contributing to a supportive university environment.

Benefits

Health insurance

Tuition waiver program

Free membership to Campus Recreation Center

Paid community service leave

Training and development programs

Qualifications

• Experience with Microsoft Office products, especially Word and Excel.
• Ability to prioritize and manage multiple tasks.
• Experience with ERP software such as Banner.

Responsibilities

• Assist with budget reconciliation and management.
• Prepare and manage compensation action forms.
• Support onboarding of new staff and maintain organizational directories.

Skills

Microsoft Office

Interpersonal communication

Task management

Tools

ERP software

Job description

Posting Details

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

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PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Benefits of Working at UNCW	Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge.
Recruitment Range	$43,330 - $48,143
Vacancy Number	S02676
Position Title	Business Services Coordinator
Working Title	Business Services Coordinator
Competency Level	Journey
Home Department	University Advancement - 50000
Primary Purpose of Organizational Unit	The Division for University Advancement is responsible for the following primary goals: Coordinate a campus-wide, comprehensive effort to raise philanthropic funds that support the strategic plan and mission of the university. Manage an inclusive alumni engagement program designed to serve and engage over 100,000 alumni as ambassadors, advocates and donors. Strengthen and expand UNCW's donor pipeline through effective discovery, cultivation, solicitation and stewardship strategies. Ensure that external boards (UNCW Foundation Board, Board of Visitors, Student Aid Association Board, Alumni Association Board of Directors and the Friends of UNCW) are effective in their mission of supporting UNCW. The division's fundraising efforts are enhanced by effective partnerships with the campus community as well as external constituents including alumni, parents, corporations, foundations, volunteers and friends. Development areas include annual giving, leadership annual giving, major gifts, principal gifts, corporate and foundation engagement and planned giving, as well as alumni engagement. Prospect development, events and board management, stewardship, communications and advancement services are support services for the fundraising activities of the division.
College	University Advancement - 50000 College
College/School Information
University Information
Location of Workplace	Main UNCW Campus
Brief Summary of Work for this Position	The Business Services Coordinator provides comprehensive administrative and business support to the Division Business Officer (DBO) and the Assistant Vice Chancellor for Development Operations (who oversees gift processing, data processing and prospect development). The coordinator will assist with budget management, reconciliation, staff onboarding, and various other operational tasks across multiple departments, ensuring the smooth functioning of the division and timely execution of projects. Key Responsibilities: Assist DBO in managing budget reconciliation reports in coordination with division administrative staff. Promptly prepare and manage CAP (Compensation Action Plan) forms and terminations for Business Officer approval. Assist DBO in maintaining computer inventory and tracking hardware lifecycles. Provide support for annual budget preparation, including conducting historical research and providing data for budget planning. Serve as Leave Keeper for the Division, tracking and managing employee leave requests. Prepare and manage EPAF (Electronic Personnel Action Forms) for student employees and temporary staff. Provide support for ongoing searches and onboarding of new staff. Maintain the UNCW University Advancement directory, organizational charts, and contact lists. Manage AiM (Asset Management System), surplus, and Information Technology tickets for Development Operations and DBO when needed. Handle purchasing requests for Development Operations team. Provide comprehensive calendaring support for the Assistant Vice Chancellor of Development Operations.
Minimum Education and Experience Requirements
Preferred education, professional skills and experience	UNC System campus experience as an Admin or similar position. Ability to prioritize, manage and successfully complete multiple tasks. Demonstrated experience with Microsoft office products, especially proficient in Word and Excel. Demonstrated experience with ERP software such as Banner. Demonstrated experience with Works, ChromeRiver, PeopleAdmin and other related software. Excellent interpersonal communication skills, with evidence of building collegial relationships.
Required Certifications or licensure
FTE	1.0 (40 hours per week)
Months Per Year	12 Months
Work Days	Monday - Friday
Work Hours	8:00 AM - 5:00 PM
Type of Position	Permanent
Anticipated Ending Date if Time-Limited
Position Number	8460
Job Posting Date	05/20/2025
Posting Close Date	06/08/2025
Number of Openings	Single Incumbent
Special Notes to Applicants
EEO Statement
Eligibility for Employment
External Link to Posting	https://jobs.uncw.edu/postings/36292