Business Services & Compliance Analyst

State of North Dakota; Bismarck (ND); On-site; USD 46,000 - 77,000; Full time

Job summary

The State of North Dakota is seeking a Business Services Specialist to support the Office of the Secretary of State in Bismarck. You will process over 40 filings daily, analyze status for approval, correction, or rejection, and ensure accuracy in complex scenarios while assisting customers in person or by phone, mail, or email.

This onsite role requires strong communication, decision-making, and organizational skills, with a focus on professionalism and integrity in every interaction.

Qualifications

• High school diploma or GED required.
• Two years of office support/clerical work experience preferred.
• Two years coursework may substitute for work experience.

Responsibilities

• Process over 40 business/entity filings daily and determine status for approval, correction, or rejection.
• Research and decide on complex scenarios with accuracy and integrity.
• Assist customers in forming and maintaining business status in North Dakota in person, by phone, mail, or email.

Skills

Customer service

Business administration

Microsoft Office

Education

High school diploma or GED

Tools

Excel

Outlook

Teams

Word

Job description

The State of North Dakota is seeking a Business Services Specialist to support the Office of the Secretary of State in Bismarck. You will process over 40 filings daily, analyze status for approval, correction, or rejection, and ensure accuracy in complex scenarios while assisting customers in person or by phone, mail, or email.

This onsite role requires strong communication, decision-making, and organizational skills, with a focus on professionalism and integrity in every interaction.