Business Services Associate, Banking Solutions

First Community Corporation; Lexington (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

First Community Corporation is seeking a Business Services Associate to deliver support to Business Services customers and assist the Business Services Consultants with preparing agreements and implementation documents. You will manage self-assessments, implementation schedules and maintain client databases, ensuring accuracy and timely execution.

The role also involves promoting banking services, providing high-level customer support and coordinating with back-office teams to resolve issues and

Qualifications

• Associate degree or 5+ years of related banking experience.
• Banking knowledge of products, regulations, processes.
• Ability to multi-task and support cross-functional teams.
• Excellent oral and written communication skills.
• Detail-oriented, organized, proactive and self-starter.
• Proficiency with Word and Excel.

Responsibilities

• Assist Business Services Consultants with preparing agreements and implementation documents.
• Provide high-level customer support and product troubleshooting.
• Liaise between customers and back-office teams for research and solutions.
• Prepare customer self-assessments and review implementation schedules.
• Maintain client lists and implement purged customers review.
• Promote banking services to customers and refer to staff for new services.

Skills

Banking products

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Job description

First Community Corporation is seeking a Business Services Associate to deliver support to Business Services customers and assist the Business Services Consultants with preparing agreements and implementation documents. You will manage self-assessments, implementation schedules and maintain client databases, ensuring accuracy and timely execution.

The role also involves promoting banking services, providing high-level customer support and coordinating with back-office teams to resolve issues and