Banking Center Associate: Customer Service & Sales

First Merchants Corporation; Marengo (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Base Pay PLUS Bonuses

Paid Time Off

401k with employer match

Education Reimbursement program

Additional Benefits

Job summary

First Merchants Corporation is seeking an attentive Banking Center Assistant to provide exceptional customer service, handle transactions, and support sales efforts at the branch. You will balance cash, assist with daily operations, and ensure compliance with bank policies.

The role emphasizes selling bank products, referring customers to appropriate services, and actively participating in coaching sessions to drive performance.

Qualifications

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions and inquiries with solutions meeting current needs.
• Balance cash, daily transactions, vault and ATM while ensuring compliance and reporting.
• Sell bank products, make referrals and participate in daily/weekly meetings and coaching sessions.

Skills

Customer service

Sales experience

Cash handling

Education

High School Diploma or Equivalent

Job description

First Merchants Corporation is seeking an attentive Banking Center Assistant to provide exceptional customer service, handle transactions, and support sales efforts at the branch. You will balance cash, assist with daily operations, and ensure compliance with bank policies.

The role emphasizes selling bank products, referring customers to appropriate services, and actively participating in coaching sessions to drive performance.