Business Service Center Specialist II

University of Texas at San Antonio; San Antonio (TX); Hybrid; USD 42,000 - 51,000; Full time

Job summary

The University of Texas at San Antonio is hiring a Business Service Center Specialist II to support financial and business transactions within the university’s Center. You will handle complex transactions, analyze reports, and ensure compliance while acting as a liaison between departments and clients in a busy campus environment.

This role offers a mix of on-campus and remote Texas work, requiring confidentiality and adherence to university policies.

Qualifications

• High School Diploma, Vocational Training or Apprenticeship in a related field.
• Five (5) years of related work experience.
• This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Responsibilities

• Responsible for the administration and monitoring of complex financial and business transaction processes in support of the Business Service Center.
• Receives, reviews, analyzes, and processes complex business transactions into a variety of University software systems.
• Transactions encompass accounting, budget development and monitoring, purchasing, travel, records management, and project scheduling.
• Prepares, analyzes, and creates statistical, financial, and related ad hoc reports.
• Reviews budgets for accuracy and compliance with procedures and regulations.

Skills

Verbal and Written Communication

Collaboration

Attention to Detail

Ability to Multitask

Deadline Driven Calendar Management

Customer Service

Microsoft Office Suite

Education

High School Diploma

Job description

Business Service Center Specialist II

Location: San Antonio, TX

Regular/Temporary: Regular

Job ID: 16342

Full/Part Time: Full Time

Position Information

The University of Texas at San Antonio (UT SanAntonio) is a nationally recognized, top-tier public researchuniversity that unites the power of higher education, biomedicaldiscovery and healthcare within one visionary institution. As thethird-largest research university in Texas and a CarnegieR1-designated institution, UT San Antonio is a model of access andexcellence — advancing knowledge, social mobility and public healthacross South Texas and beyond. UT SanAntonio serves approximately42,000 students in 320 academic programs spanning science,engineering, medicine, health, liberal arts, AI, cybersecurity,business, education and more. With 17,000 faculty and staff, UT SanAntonio has also been recognized as a Top Employer in Texas byForbes Magazine. Learn more online, on UT SanAntonio Today or on X, Instagram,Facebook, YouTube or LinkedIn.

Salary Range: Up to $46,332/Annualized,commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will beaccepted through 11:59 PM CDT on 10/6/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials

• Resume is required.
• Cover letter is required.
• Contact information for three professional references.

Job Details

Job Summary

The Business Service Center Specialist II provides support to the Business Service Center for financial and business activities.

Core Responsibilities

1. Responsible for the administration and monitoring of complexfinancial and business transaction processes in support of theBusiness Service Center.
2. Receives, reviews, analyzes, and processes complex businesstransactions into a variety of University softwaresystems.
3. Transactions encompass a variety of tasks, including accounting(posting and reconciling), budget development and monitoring,purchasing, travel, records management, and projectscheduling.
4. Prepares, analyzes, and creates statistical, financial, andrelated ad hoc reports.
5. Reviews budgets for accuracy and compliance with procedures andregulations.
6. Compiles and analyzes financial information to post entries toaccounts in an automated finance system.
7. Allocates expenditures, encumbrances, receipts, and receivablesbased on reports and schedules.
8. Reviews and processes requisitions, and confers with thedepartment for clarifications, specifications, and preferredsupplies.
9. Engages with vendors to obtain product or service informationsuch as price, availability, and delivery schedule.
10. Identifies and resolves issues, concerns, discrepancies,problems, and inconsistencies, determining appropriate correctiveprocedures.
11. Maintains a high degree of confidentiality and ensures thesafety of all confidential and sensitive information privy to thisposition.
12. Acts as a liaison between departments and internal or externalcustomers, interacting with clients by telephone, electronically,or face-to-face to identify and support their transactional needsand requirements.
13. Engages customers through reporting and personal responses,researches and evaluates all relevant information to handleinquiries and complaints, and promptly responds and resolvescustomer inquiries and/or complaints.
14. Manages client expectations and provides consistent clientupdates.
15. Maintains records of client interactions, transactions, andactions taken.
16. Collaborates and coordinates with internal departments asneeded to resolve client issues.
17. Performs other duties as assigned.

Required Qualifications

• High School Diploma, Vocational Training or Apprenticeship in arelated field.
• Five (5) years of related work experience. Education may besubstituted for experience on one year for one year basis.
• This position may require the ability to maintain the securityand integrity of UT San Antonio and its infrastructure per TexasEO-GA-48.

Knowledge, Skills, and Abilities

• Verbal and Written Communication
• Collaboration
• Attention to Detail
• Ability to Multitask
• Deadline Driven Calendar Management
• Customer Service
• Microsoft Office Suite

Working Conditions

• Office environment. Ability to travel to and frommeetings, training sessions, or other business-related events.Workdays, areas, and work hours may vary based on thedepartment's needs.

Physical Demands

• Jobs are sedentary if walking and standing are required, onlyoccasionally. Exerts up to 10 lbs. of forceoccasionally.

This position will work both on campus and remotely inTexas. Travel and parking expenses are the employee'sresponsibility.

This position is contingent upon a successful background check.Verification of a valid driver's license and Motor Vehicle Record(MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States bytime of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative actionemployer, it is the policy of The University of Texas at SanAntonio to promote and ensure equal employment opportunity for allindividuals regardless of race, color, religion, sex, genderidentity, sexual orientation, national origin, age, disability orgenetic information, and veteran status. The University iscommitted to the Affid Program in compliance with allgovernment requirements to ensure nondiscrimination.