Business Senior Analyst

Citi; Tampa (FL); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Business Senior Analyst at Citi in Tampa, FL will bridge business users and technology teams to translate needs into clear, actionable requirements. You will support performance insights and drive planning through data-driven analysis in collaboration with the Technology group.

You will gather and document business, financial, and operations requirements, assess risks, generate reports, and advise on system improvements, ensuring standards and compliance across initiatives.

Qualifications

• 5+ years of experience in business analysis or systems analysis.
• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques.
• Proven interpersonal, diplomatic and influencing skills.
• Consistently demonstrate clear and concise written and verbal communication.

Responsibilities

• Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users.
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions.
• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps.
• Generate and compile reports based on findings, including probable causes and potential solutions to systems issues.
• Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards.
• Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

5+ years experience

Analytical skills

Interpersonal skills

Communication

Education

Bachelor's degree

Job description

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities

• Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
• Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
• Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
• Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications

• 5+ years of experience in business analysis or systems analysis
• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
• Proven interpersonal, diplomatic and influencing skills
• Consistently demonstrate clear and concise written and verbal communication

Education

• Bachelor's degree/University degree or equivalent experience

Job Family Group

Technology

Job Family

Business Analysis / Client Services

Time Type

Full time

Primary Location

Tampa Florida United States

Primary Location Full Time Salary Range

$79,120.00 - $118,680.00

Benefits and Compensation

• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date

Nov 09, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.