IT Business Lead Analyst - Vice President

Citi; New York (NY); Presencial; USD 130 000 - 195 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision coverage

401(k)

Life, disability insurance

Wellness programs

Paid time off

Resumo da oferta

Citi is seeking an IT Business Lead Analyst in New York to bridge business needs with technology solutions. You will collaborate with technology teams to define system requirements, oversee development, and drive performance improvements in a fast-paced banking environment.

The role requires 6–10 years of experience, strong communication with stakeholders, and a solid understanding of the SDLC. The position is full-time and located in NYC, with Citi’s comprehensive benefits package offered.

Qualificações

• Bachelor's degree in Computer Science or equivalent experience.
• Experience across all phases of the Software Development Life Cycle (SDLC).
• Experience in customer-facing roles and strong communication with stakeholders.

Responsabilidades

• Provide input during development and implementation phases for complex, high-impact projects.
• Identify risks, assess impacts, and propose mitigation options.
• Consult with business clients to determine system specifications and coordinate with multiple teams.
• Evaluate new IT developments and recommend systems improvements based on business needs.
• Perform advanced analyses to define problems and propose innovative solutions.
• Supervise day-to-day staff management and mentoring activities.
• Ensure risk considerations and compliance with laws, regulations, and Citi policies.

Conhecimentos

MS Office suite

Excel data analysis

SDLC

Customer facing

Strong communication

Business analysis

Formação académica

Bachelor's degree in Computer Science or equivalent experience

Ferramentas

Visio

PowerPoint

Descrição da oferta de emprego

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The IT Business Lead Analyst is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day‑to‑day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications

• 6-10 years of experience
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Experience in Customer/Client facing
• Strong Communications skills across all C-leves with internal and external stakeholders
• Comprehensive knowledge of the principles of business analysis

Education

• Bachelor's degree/University degree in Computer Science or equivalent experience

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Job Family Group

Technology

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Job Family

Business Analysis / Client Services

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Time Type

Full time

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Primary Location

New York New York United States

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Primary Location Full Time Salary Range

$129,840.00 - $194,760.00

Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date

Nov 09, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.