Business Relationship Manager II

Tulane University; New Orleans (LA); On-site; USD 90,000 - 110,000; Full time

Job summary

Tulane University is seeking a Business Relationship Manager II who will bridge Tulane's Information Technology Department and university business partners. You will serve as trusted advisor, primary contact, and advocate to ensure IT services align with strategic priorities and daily needs.

The BRM II will support the AVP for BRM with strategic consulting level guidance throughout business‑IT initiatives and support planning and execution to enable university units to achieve objectives through

Qualifications

• Bachelor’s degree with five years of relevant experience.
• OR high school diploma with eleven years of relevant experience.
• Demonstrated experience partnering with business stakeholders.

Skills

Stakeholder management

IT business alignment

Communication

Education

Bachelor’s degree

High School Diploma/Equivalent

Tools

ITSM/ITIL knowledge

Job description

Job Description

The Business Relationship Manager (BRM) provides a direct linkage between Tulane University’s Information Technology Department and University Business Partners, proactively serving as a trusted advisor, key point of contact, and advocate on their behalf to ensure IT services meet their strategic priorities and everyday business needs. The BRM II assists the AVP for BRM with providing strategic consulting level support and guidance throughout business‑IT initiatives, and supports the AVP in the planning and execution of initiatives to enable the University units to achieve objectives through the effective use of technology. The BRM II works proactively and requires minimal supervision from the AVP.

Job Description

The Business Relationship Manager (BRM) provides a direct linkage between Tulane University’s Information Technology Department and University Business Partners, proactively serving as a trusted advisor, key point of contact, and advocate on their behalf to ensure IT services meet their strategic priorities and everyday business needs. The BRM II assists the AVP for BRM with providing strategic consulting level support and guidance throughout business‑IT initiatives, and supports the AVP in the planning and execution of initiatives to enable the University units to achieve objectives through the effective use of technology. The BRM II works proactively and requires minimal supervision from the AVP.

Responsibilities

QUALIFICATIONS

Minimum Qualification

• Bachelor’s degree and five years of relevant experience
• OR
• High School Diploma/Equivalent and eleven years of relevant experience
• AND
• Demonstrated experience partnering with business stakeholders in multiple organizations.

Preferred Qualification

• Bachelor’s Degree in a relevant field
• Basic understanding of ITSM/ITIL
• Prior experience in Higher Education
• BRMP certification

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail].