Business Relationship Manager II

Tulane University Translational Science Institute; New Orleans (LA); On-site; USD 70,000 - 90,000; Full time

Job summary

Tulane University Translational Science Institute is seeking a Business Relationship Manager to link IT services with business partners. This role requires advising, planning, and executing initiatives to meet strategic priorities with minimal supervision.

A Bachelor's degree or equivalent experience is required, along with experience in partnerships and a basic understanding of ITIL. Candidates will work in a full-time position in New Orleans, LA.

Qualifications

• Five years of relevant experience post Bachelors, or eleven years post High School.
• Demonstrated experience partnering with business stakeholders is necessary.

Responsibilities

• Act as a trusted advisor for University Business Partners.
• Support strategic consulting and guidance for IT initiatives.
• Assist with planning and execution of IT initiatives.

Skills

Business stakeholder partnership

ITSM/ITIL understanding

Education

Bachelor’s degree

High School Diploma/Equivalent

Job description

The Business Relationship Manager (BRM) provides a direct linkage between Tulane University’s Information Technology Department and University Business Partners, proactively serving as a trusted advisor, key point of contact, and advocate on their behalf to ensure IT services meet their strategic priorities and everyday business needs. The BRM II assists the AVP for BRM with providing strategic consulting level support and guidance throughout business-IT initiatives, and supports the AVP in the planning and execution of initiatives to enable the University units to achieve objectives through the effective use of technology. The BRM II works proactively and requires minimal supervision from the AVP.

Responsibilities

Qualifications

Minimum Qualification:

• Bachelor’s degree and five years of relevant experience
• OR
• High School Diploma/Equivalent and eleven years of relevant experience
• AND
• Demonstrated experience partnering with business stakeholders in multiple organizations.

Preferred Qualification:

• Bachelor’s Degree in a relevant field
• Basic understanding of ITSM/ITIL
• Prior experience in Higher Education
• BRMP certification

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail].

Job Info

• Job Identification 1179
• Job Category Finance
• Posting Date 07/02/2026, 06:43 PM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift Day
• Locations New Orleans, LA, United States
• Legal Employer Tulane University
• Business Unit Tulane University
• Department TECH VP Technology/Infrastructure