Business Relationship Manager For Telecom & Media

Tata Consultancy Services

Edison (NJ)

On-site

USD 200,000 - 250,000

Full time

2 days ago
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Job summary

Tata Consultancy Services in Edison, NJ, is seeking a seasoned Business Relationship Manager to lead a large telecom and media client relationship. You will drive account strategy, engage senior executives, manage P&L at the account level, and mine opportunities to grow the service footprint across device engineering, software, cloud, data, and AI.

The ideal candidate has 13+ years of industry experience, strong stakeholder management, and proven ability to position offerings and build

Qualifications

  • 13+ years of experience with large relationship and account management.
  • Experience and deep domain knowledge in Telecom & Media.
  • Experience positioning offerings, developing and presenting proposals, value propositions, business cases and complex deal structuring.
  • Strong technical skills with the ability to engage customers with consultative selling.

Responsibilities

  • Lead, grow and manage Engineering, Product development services & IOT Solutions for Device Engineering, SW platforms, Cloud, data & AI.
  • Engage senior client executives and procurement stakeholders to build long-term partnerships.
  • Strategic thinker with consultative selling skills to build long-term client relationships.
  • Monitor account performance, lead business reviews, and expand service footprint in a large relationship.
  • Drive account mining, identify opportunities towards pipeline development and manage sales cycles to closure.
  • Build and maintain account maps and strategize go-to-market plans with technical and sales leadership.
  • Represent the company at industry events and build visibility through thought leadership and client engagements.

Skills

Account management
Client relationship management
Consultative selling
Stakeholder management
Communication

Education

Bachelor's in Engineering
Master in Engineering
Master in Business Administration

Job description

Job Description

This position is part of TCS's IoT and Digital Engineering Service Line, focusing on Managing a large relationship, ensuring Customer Delight and mining account for driving business growth for a Large Technology Customer with. The candidate would build excellent Client Relationship, manage program expectations in collaboration with Delivery teams, engage in account mining activities to enable growth as per expectations and build partnerships for services spanning Device Engineering, SW platforms , Cloud, data & AI. The ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing Account level P&L, Opportunities mining and shaping proposals while collaborating with cross-functional teams to create business opportunities and enhance value for clients.



Key Responsibilities


  • Lead, Grow and Manage - Engineering, Product development services & IOT Solutions and Services for Device Engineering, SW platforms, Cloud, data & AI.

  • Engage senior client executives in device engineering based on open-source platforms, IT & Business leaders, and procurement stakeholders to build long-term partnerships.

  • Strategic thinker with strong consultative selling skills and the ability to build long-term client relationships.

  • Monitor account performance, lead business reviews, and support relationship management to expand service footprint, specifically in a Large Relationship.

  • Drive account mining, identify opportunities towards pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion positioning IOT and Digital engineering services to prospective and existing clients.

  • Build and maintain account maps, identify high-potential opportunities, and strategize go-to-market plans with technical and sales leadership.

  • Represent the company at industry events and build visibility through thought leadership and client engagements



Must-Have Skills


  • Strong domain experience in Telecom & Media

  • Proven Account Management and Client relationship experience in US Region, specifically in managing a large relationship

  • Exceptional communication and stakeholder management skills.



Qualifications


  • Bachelor's in engineering/ Master in Engineering / Master in Business Administration with 13+ years of experience with at least 5+ years of large relationship and account management

  • Experience and deep domain knowledge in Telecom & Media

  • Experience of positioning offerings, developing and presenting proposals, value propositions, business cases and complex deal structuring.

  • Strong technical skills with ability to engage customers with \"consultative selling\" is essential.

  • Ability to understand market/customer needs and work with solution teams to help develop innovative solutions for the industry.



Salary Range: $200,000 - $250,000 a year


#LI-MG2


Location: Edison, NJ


Function: TECHNOLOGY


Role: Business Relationship Manager


ID: 438345


Skills: IOT


Salary Range: $200,000 - $250,000



Desired Candidate Profile

Qualifications


BACHELOR OF COMPUTER SCIENCE

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