Business Relationship Manager

Sky One Federal Credit Union; Hawthorne (CA); On-site; USD 97,000 - 125,000; Full time

Job summary

SkyOne Federal Credit Union in Hawthorne, CA is seeking a Business Relationship Manager to grow our business member base through trusted financial partnerships. This onsite role focuses on forging new relationships, delivering tailored banking solutions, and supporting SkyOne's core service standards.

You will spend considerable time outside the branch networking, presenting at events, and leveraging referrals while coordinating with internal partners to ensure a smooth onboarding and

Qualifications

• Minimum four-year business degree or equivalent experience preferred.
• Three to five years of experience in business banking or relationship-based sales.
• Proven success in field-based business development and outbound prospecting.
• Strong consultative sales, presentation, and negotiation skills.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Working knowledge of business deposit products and financial services.
• Demonstrates discretion, tact, and diplomacy in sensitive situations.

Responsibilities

• Drive organic growth through field-based business development and outbound prospecting.
• Acquire new business relationships, generate accounts, and expand core deposits.
• Network, cold call, attend community events, and deliver on-site presentations.
• Collaborate with internal teams to deliver a seamless onboarding experience.
• Represent SkyOne professionally at business meetings, ensuring compliance and service standards.

Skills

Business development

Relationship building

Cold calling

Sales & negotiation

CRM proficiency

Communication skills

Time management

Networking

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Join SkyOne Federal Credit Union as a Business Relationship Manager in Hawthorne, CA, and help businesses thrive through trusted financial partnerships. In this onsite role, you'll build meaningful relationships with business members, deliver tailored banking solutions, and support our commitment to Performance, Accountability, Integrity, Innovation, and Respect. With a competitive salary range of $97,000 to $125,000, this is an exciting opportunity to grow your career while making a measurable impact on member success.

What It's Like to Be a Business Relationship Manager at SkyOne Federal Credit Union

As a Business Relationship Manager, you will drive organic growth through proactive, field-based business development. You will focus on acquiring new business relationships, generating accounts, and expanding core business deposits by building strong financial connections with prospective and existing members. This highly outbound role will have you spending much of your time outside the branch networking, cold calling, attending community events, delivering on-site presentations, and leveraging referrals to support SkyOne's Service and Sales Model.

You will also partner closely with internal teams to create a seamless onboarding experience and deliver exceptional service to business members. While this role does not include direct people management responsibilities, it plays a vital part in strengthening business relationships and helping members achieve their financial goals.

Would You Be a Great Business Relationship Manager?

To thrive in this role, you'll bring strong business development instincts, relationship-building skills, and a passion for helping business members succeed. You should be confident with cold calling, outbound prospecting, networking, and developing a personal business development plan that helps you consistently meet sales goals.

Success also requires strong CRM and pipeline management skills, excellent communication, and the ability to represent SkyOne professionally at community events and business meetings. You'll collaborate with internal partners, build lasting relationships with business owners and decision-makers, and ensure all activities align with SkyOne's compliance, risk management, and service standards.

QUALIFICATIONS

• Minimum four‑year business degree or equivalent experience preferred.
• Minimum three to five years of experience in business banking, business development, or relationship‑based sales.
• Demonstrated success in field‑based business development and outbound prospecting.
• Strong consultative sales, presentation, and negotiation skills.
• Excellent interpersonal, verbal, and written communication skills.
• Highly self‑motivated with strong organizational and time management abilities.
• Ability to manage competing priorities and work independently with limited supervision.
• Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Working knowledge of business deposit products and financial services.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position requires demonstrated poise, tact, and diplomacy.
• Creative, Growth Mindset and Solution Oriented.
• Ability to adapt to any situation.
• Demonstrates open and honest communication skills.
• Ability to exercise discretion and sound judgment.
• High commitment to reaching performance goals.