Business Relations Representative/BRR

Health & Human Services; United States; On-site; USD 36,000 - 62,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking a Community Employment Program Specialist in Guilford County. This role collaborates with Rehabilitation Counselors and Vocational Evaluators to place individuals with disabilities into competitive community employment and to build relationships with local employers.

The position emphasizes assisting consumers, teaching employment marketing and retention classes, and coordinating work adjustment programs, with funding

Qualifications

• Bachelor’s degree in human services or business field from an accredited institution.
• Associate’s degree in human services or business field plus two years of related work experience.
• High school diploma or GED with four years of related work experience.

Responsibilities

• Assist in placement of eligible consumers in competitive employment.
• Collaborate with counselors to identify vocational goals and job openings.
• Teach employment marketing classes to job-ready consumers.
• Teach job retention classes.
• Provide feedback to counselors on progress of referred consumers.
• Coordinate in-school work adjustment programs.
• Meet with local and regional employers to promote agency and hire VR consumers.
• Participate in job fairs and community events to promote the agency and its consumers.

Skills

Help others obtain employment

Public interaction experience

Education

Bachelor’s degree in human services or business

Associate’s degree in human services or business

High school diploma or GED with 4 years related experience

Job description

Agency Dept of Health and Human Services Division EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD Job Classification Title Community Employment Program Specialist (S) Position Number 60054663 Grade NC06

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Community Employment Program Specialist position is located in Guilford County, Greensboro unit office. The position provides services to persons who have disabilities which prevent them from independently obtaining, maintaining, or retaining employment. The Community Employment Program Specialist/Business Relations Representative (BRR) works in partnership with Rehabilitation Counselors and Vocational Evaluators to determine suitable vocational options for individuals with disabilities and subsequently assist them in obtaining competitive employment within the community. The incumbent will also develop and maintain relationships with employers in Guilford County.

Job Responsibilities

• Assists in the placement of eligible consumers in compatible, and competitive employment that is consistent with their interests and abilities.
• Work closely with counselors to determine appropriate vocational goals for consumers and identify the availability of similar positions in the community.
• Teaching employment marketing classes to job-ready consumers.
• Teaching job retention classes.
• Provide written and verbal feedback to counselors regarding the progress of referred consumers’ efforts to obtain employment.
• Coordinate in-school work adjustment programs.
• Meet with local and regional employers to explain agency mission and goals and to obtain their agreement and commitment to hire vocational rehabilitation (VR) consumers.
• Participate in job fairs and other community events to promote the agency and its consumers as well as represent the work unit on boards and committees as designated by the Unit Manager and or Counselor in Charge.
• Be heavily involved in the planning and implementation of National Disability Employment Awareness events.

Knowledge, Skills, and Abilities / Management Preferences

Salary Range: $35,596.00-$62,294.00

Recruitment Range: $35,596.00-$52,000.00

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

Management Preferences

• Knowledge or experience helping others obtain employment
• Demonstrated experience working with the public

About the Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree in a human services or business field such as human resources, marketing, business administration, business management, healthcare management, OR public administration from an appropriately accredited institution; OR Associate’s degree in a human services or business field (identified above) from an appropriately accredited institution and two years of directly related work experience; OR High school or General Educational Development (GED) and four years of directly related work experience; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.