Business Program Manager, Platforms, Education Impact

Google; Chicago (IL); On-site; USD 136,000 - 196,000; Full time

Job summary

Google is seeking a skilled platform administrator to own the end-to-end administration, configuration, and optimization of our global professional development learning ecosystem. You will ensure seamless operations, data integrity, and system connectivity across core learning platforms.

The role will require collaborating with learning experience design and learning infrastructure teams to bridge gaps and enhance program efficacy.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience managing cross-functional or cross-team projects.
• Experience with third-party vendors, defining requirements, managing agreements, deliverables, and API/LTI integrations.
• Experience administering learning platform management systems.
• Program Management certification or experience in program management with a technology company.
• Experience in stakeholder management.
• Experience in Education.
• Experience with Intellum or comparable enterprise LMS solutions and digital credential platforms like Accredible or Credly.

Responsibilities

• Manage the learning management system, credentialing infrastructure, and registration platforms, enabling content program managers to efficiently upload new learning paths and labs.
• Maintain API connections, collaborate with engineers on feature releases and bugs, and ensure data security compliance.
• Automate cross-platform dashboards and provide weekly/monthly data reports to measure program efficacy.
• Serve as a technical escalation point for platform issues.

Skills

Program management

Cross-functional collaboration

Vendor management

API/LTI integrations

LMS administration

Intellum LMS

Credly / Accredible

Education

Bachelor's degree or equivalent practical experience

Tools

Intellum LMS

Credly

Accredible

Job description

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
Please submit your resume in English - we can only consider applications submitted in this language.
Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Mexico City, CDMX, Mexico; Chicago, IL, USA; Mountain View, CA, USA; New York, NY, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience managing cross-functional or cross-team projects.
• Experience working with third-party vendors, defining business requirements, managing agreements, deliverables, and API/LTI integrations.
• Experience administering learning platform management systems.

Preferred qualifications:

• Program Management certification or experience in program management with a technology company.
• Experience in stakeholder management.
• Experience in Education.
• Demonstrated administrative experience with intellum (or comparable enterprise LMS solutions) and digital credential platforms like accredible or credly.

About The Job

Google is dedicated to transforming the future of learning and research through the power of artificial intelligence. Our Gemini family of models represents a pivotal moment in this journey, offering unprecedented opportunities to empower students, educators, and researchers worldwide.
Google for Education’s Global Impact team creates training and community programs that have helped over 140 million students, educators and administrators impactfully use Gemini, Google Workspace for Education, Chromebooks, and other tools.
Google for Education is seeking a highly skilled platform administrator to own the end-to-end administration, configuration, and optimization of our global professional development learning ecosystem.
In this role, you will ensure seamless operations, data integrity, and system connectivity across core learning platforms, bridging the gap between learning experience design and learning infrastructure.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $136000 - $196000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google.

• Manage the learning management system, credentialing infrastructure, and registration platforms, enabling content program managers to efficiently upload new learning paths and labs.
• Maintain API connections, collaborate with engineers on feature releases and bugs, and ensure data security compliance.
• Automate cross-platform dashboards and provide weekly/monthly data reports to measure program efficacy.
• Serve as a technical escalation point for platform issues.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.