Business Process Owner I

AAON, Inc.; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

AAON is seeking a Business Process Owner to manage and continuously improve end-to-end processes. You will anchor governance, drive change, and partner with IT and operations to implement systems that support process performance.

Ideal candidates have a Bachelor’s in business/MIS, 5 years HVAC manufacturing ops, and a Lean Six Sigma mindset to ensure scalable, compliant improvements across the organization.

Qualifications

• Bachelor’s degree in business, MIS, or related.
• 5 years of HVAC manufacturing operations experience.
• Lean Six Sigma or related process certification preferred.

Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Skills

Business operations

Analytical thinking

Stakeholder management

Lean Six Sigma

Education

Bachelor's degree in business MIS or related

Tools

BPM software

ERP systems

Workflow platforms

Job description

Job Description

The Business Process Owner (BPO) is responsible for managing and continuously improving one or more end-to-end business processes within an organization. Acting as the central point of accountability, the BPO ensures that the process aligns with business goals, delivers value, and meets performance expectations.

Essential Job Duties and Responsibilities

• Define and document the process strategy, scope, and objectives.
• Collaborate with stakeholders across departments to align process improvements with business needs.
• Monitor process performance using KPIs and analytics to identify gaps, inefficiencies, or compliance risks.
• Lead or support process redesign initiatives, ensuring consistency, quality, and scalability.
• Own the governance of the process, including change management, documentation, and training.
• Serve as the subject matter expert for the assigned process, providing guidance and resolving escalations.
• Partner with IT, operations, and other departments to implement systems or tools supporting the process.

Education and Experience Requirements

• Bachelor’s degree in business, MIS, or related.
• 5 years of HVAC manufacturing operations experience.
• Lean Six Sigma or related process certification preferred.

Knowledge, Skills, and Abilities

• Strong understanding of business operations and process design.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and stakeholder management abilities.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• Familiarity with relevant tools such as BPM software, ERP systems, or workflow platforms

Work Environment

Often work will be performed in a climate-controlled office setting. Occasionally, employee will work in a manufacturing facility and be exposed to:

• Humidity, loud noises, dirt
• Varying temperatures
• Sheet Metal Forklift traffic

Physical Demands

Lift up to 10 lbs. Ability to think, problem solve and communicate effectively. Must be able to view computer monitors and manufacturing processes and hear forklift and other horns and alarms. Sitting for prolonged periods.

At AAON and BASX, we’re driven by a shared commitment to innovation, performance, and sustainability. Since 1988, AAON has been at the forefront of the HVAC industry, delivering cutting-edge solutions for commercial and industrial indoor environments. Since joining forces with AAON in 2021, BASX has built on that foundation with highly engineered, custom solutions for critical environments—including cleanrooms, data centers, and laboratories—where precision and reliability matter most. Together, we design and manufacture highly configurable systems tailored to each application, ensuring our customers achieve exceptional efficiency, performance, and long-term value. Join us in shaping smarter, more sustainable environments for the future.