Business Process Improvement Manager

Saab, Inc.; Village of East Syracuse (NY); On-site; USD 132,000 - 172,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) employer contributions

Paid time off

Holidays

Tuition assistance

Student loan assistance

Disability insurance

Employee stock purchase plan

Job summary

Saab, Inc. is seeking a Business Processes Improvement Manager to design and implement a systematic approach to optimize processes using Lean/Six Sigma.

You will lead cross-functional project teams, develop metrics, and drive data‑driven improvements across programs. Responsibilities include developing standardized templates, building a centralized PM portal, and aligning engineering processes with PM frameworks.

Qualifications

• Bachelor’s degree in Business Administration, Project Management, Engineering, or related field.
• 10+ years of experience in program or project management, with at least 3 years in a training or instructional role.
• Expertise in program management methodologies (e.g. Agile, Waterfall, Line of Balance, Subcontracts).
• Strong communication and interpersonal skills to engage learners and stakeholders.

Responsibilities

• Review and improve PM processes and documentation for consistency and audit readiness.
• Develop standardized templates, checklists, and process documentation.
• Create and maintain a centralized PM portal with resources and templates.
• Collaborate with Engineering Excellence to align processes and ensure cross‑functional consistency.
• Assist in audit preparation and support internal/external audits.
• Facilitate certification preparation (PMP, PgMP, SAFe) in partnership with Talent team.
• Develop and deliver PM organizational training with Learning & Development.
• Support Power BI dashboard generation and data analytics projects.

Skills

Lean Six Sigma

Program management

Communication

Analytical skills

Coaching

Presentation & facilitation

Training delivery

Data analytics

Education

Bachelor’s degree in Business Administration, Project Management, Engineering, or related field

Tools

MS Excel

Power BI

MS Project

Jira

Asana

Job description

Job Description: The Business Processes Improvement Manager specializes in designing, defining and implementing a systematic approach to optimize processes to achieve more efficient results. Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re‑engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses.

Key Responsibilities

• Review and Improve PM Processes & Documentation: Support the comprehensive review and continuous improvement of all Program Management processes and documentation to ensure consistency, efficiency, and compliance with industry standards and Saab Inc. policies.
• Develop Standardized Templates: Support the creation and maintenance of templates, checklists, and process documentation to improve efficiency in project management activities. Ensure these tools are consistently used across the organization and meet audit requirements.
• Create and maintain the PM Portal: Build and maintain a centralized PM portal that provides access to relevant resources including process documentation, best practices, industry articles, ad‑hoc training materials, tools, and templates to enable continuous learning and reference for PMs.
• Support Engineering Excellence Organization: Partner with the Engineering Excellence organization to collaborate and align engineering processes with Program Management frameworks, ensuring cross‑functional consistency and operational synergy.
• Audit Preparation and Support: Assist in preparing Program Managers for internal and external audits related to Saab Inc.’s programs, ensuring compliance with established PM standards and documentation requirements.
• Facilitate Certification Preparation: Conduct gap analysis in partnership with Talent team in support of Strategic Workforce Planning and provide recommendations on training and program management certifications (e.g. PMP, PgMP, SAFe).
• Develop and Deliver PM Organizational Training in partnership with Learning & Development: PM Evaluation PM Bootcamp PM Lunch & Learn Serve as a Non-Advocate Review SME for program gate reviews
• Support Power BI dashboard generation and data analytics projects

Compensation Range

Compensation Range: $132,000 - $171,600 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience

• Required Qualifications: Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field and 10 plus years of experience in program or project management, with at least 3 years in a training or instructional role. Expertise in program management methodologies (e.g. Agile, Waterfall, Line of Balance, Subcontracts). Excellent communication and interpersonal skills to build rapport with learners. Analytical skills to assess training needs and evaluate program effectiveness. Passionate about coaching, adaptable to different learning styles, and committed to fostering professional development.
• Desired Qualifications: A master’s degree or relevant certifications (e.g., PMP, PgMP, Agile Certified Practitioner) are highly preferred. Strong presentation and facilitation skills, with the ability to engage diverse audiences. Proficiency in instructional design and e‑learning platforms Familiarity with tools like MS Excel, Power BI, MS Project, Jira, or Asana is a plus.

Citizenship Requirements

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug‑Free Workplaces

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug‑free workplaces. As a condition of employment, candidates will be required to pass a pre‑employment drug screen.

Benefits

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work‑life balance, a business casual atmosphere and comprehensive benefits.

• Medical, vision, and dental insurance for employees and dependents
• Generous paid time off, including 8 designated holidays 401(k) with employer contributions
• Tuition assistance and student loan assistance
• Wellness and employee assistance resources
• Employee stock purchase opportunities
• Short‑term and long‑term disability coverage

About Us

Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Aff…

Be Part of Something Bigger When you take a job at Saab, you become a part of something bigger. You’ll work on exciting, meaningful projects right from the start. Learn more about careers in the U.S. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab, Inc. serves the U.S. government, industry, and commercial customers with world‑leading products, services and solutions including military and civil security. We provide solutions and technologies that are central to U.S. defense and homeland security. We develop, modify and deliver Saab's portfolio to U.S. customers, blending Swedish quality and reliability with American ambition and cost efficiency. Learn more about us.