Business Process Improvement Manager

Saab AB; City of Syracuse (NY); On-site; USD 132,000 - 172,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) with employer contributions

Tuition assistance

Job summary

Saab AB in Syracuse, New York, seeks a Business Processes Improvement Manager to design and implement systematic process optimization using Lean or Six Sigma, lead cross-functional teams, and develop metrics for performance tracking.

You will review PM processes, build standardized templates, maintain a centralized PM Portal, and support Engineering Excellence. The role includes audits, certification prep, and PM training programs, with Power BI data insights.

Qualifications

• Bachelor’s degree or higher in a related field with 10+ years of program or project management experience, incl. 3+ years in training roles.
• Expertise in program management methodologies (Agile, Waterfall, Line of Balance, Subcontracts).
• Excellent communication and interpersonal skills to engage learners.
• Analytical skills to assess training needs and measure program effectiveness.
• Coaching mindset and ability to adapt to不同 learning styles and develop professionals.

Responsibilities

• Review and improve PM processes and documentation for consistency, efficiency, and compliance.
• Develop and maintain templates, checklists, and process docs used across the organization.
• Create and maintain a centralized PM Portal with resources, templates, and training materials.
• Partner with Engineering Excellence to align processes and achieve cross-functional consistency.
• Assist in audit preparation and support for internal/external audits.
• Conduct gap analyses for certification prep (PMP, PgMP, SAFe) and propose training programs.
• Develop and deliver PM organizational training (PM Evaluation, PM Bootcamp, PM Lunch & Learn).
• Serve as a Non-Advocate Review SME for program gate reviews.
• Support Power BI dashboard generation and data analytics projects.

Skills

Program management

Cross-functional leadership

Communication skills

Analytical skills

Coaching

Education

Bachelor's degree in Business Administration, Project Management, Engineering, or related field

Master’s degree or relevant certifications (PMP, PgMP)

Tools

MS Excel

Power BI

MS Project

Jira

Asana

Job description

Job Description:

The Business Processes Improvement Manager specializes in designing, defining and implementing a systematic approach to optimize processes to achieve more efficient results. Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses.

Key Responsibilities

• Review and Improve PM Processes & Documentation:
  Support the comprehensive review and continuous improvement of all Program Management processes and documentation to ensure consistency, efficiency, and compliance with industry standards and Saab Inc. policies.


• Develop Standardized Templates:
  Support the creation and maintenance of templates, checklists, and process documentation to improve efficiency in project management activities. Ensure these tools are consistently used across the organization and meet audit requirements.


• Create and maintain the PM Portal:
  Build and maintain a centralized PM portal that provides access to relevant resources including process documentation, best practices, industry articles, ad-hoc training materials, tools, and templates to enable continuous learning and reference for PMs.


• Support Engineering Excellence Organization:
  Partner with the Engineering Excellence organization to collaborate and align engineering processes with Program Management frameworks, ensuring cross-functional consistency and operational synergy.


• Audit Preparation and Support:
  Assist in preparing Program Managers for internal and external audits related to Saab Inc.'s programs, ensuring compliance with established PM standards and documentation requirements.


• Facilitate Certification Preparation:
  Conduct gap analysis in partnership with Talent team in support of Strategic Workforce Planning and provide recommendations on training and program management certifications (e.g. PMP, PgMP, SAFe).


• Develop and Deliver PM Organizational Training in partnership with Learning & Development:
  
  
  
  • PM Evaluation
  
  
  • PM Bootcamp
  
  
  • PM Lunch & Learn
  
  
  
  

• Serve as a Non-Advocate Review SME for program gate reviews


• Support Power BI dashboard generation and data analytics projects

Compensation Range: $132,000 - $171,600

The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Skills and Experience:

Required Qualifications:

• Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field and 10 plus years of experience in program or project management, with at least 3 years in a training or instructional role.


• Expertise in program management methodologies (e.g. Agile, Waterfall, Line of Balance, Subcontracts).


• Excellent communication and interpersonal skills to build rapport with learners.


• Analytical skills to assess training needs and evaluate program effectiveness.


• Passionate about coaching, adaptable to different learning styles, and committed to fostering professional development.

Desired Qualifications:

• A master’s degree or relevant certifications (e.g., PMP, PgMP, Agile Certified Practitioner) are highly preferred.


• Strong presentation and facilitation skills, with the ability to engage diverse audiences.


• Proficiency in instructional design and e-learning platforms


• Familiarity with tools like MS Excel, Power BI, MS Project, Jira, or Asana is a plus.

Citizenship Requirements:

Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Drug-Free Workplaces:

Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.

Benefits:

Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.

Highlights include:

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  Medical, vision, and dental insurance for employees and dependents

  
  


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  Generous paid time off, including 8 designated holidays

  
  


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  401(k) with employer contributions

  
  


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  Tuition assistance and student loan assistance

  
  


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  Wellness and employee assistance resources

  
  


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  Employee stock purchase opportunities

  
  


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  Short-term and long-term disability coverage

  
  

About Us:

Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affflative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.