Business Process Improvement Engineer

Crown Holdings, Inc.; Trevose (PA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Safety commitment to employees

Career development opportunities

Training and development programs

Job summary

Crown Holdings, Inc. seeks a proactive Business Process Improvement Engineer to identify and manage continuous improvement projects across U.S. CMbE sites. You will analyze data, conduct audits, and recommend improvements as a single point of contact for stakeholders.

Lead workshops, map as-is workflows, and drive change while coordinating with internal teams and external partners to implement future-state processes. Strong communication and project management skills are essential.

Qualifications

• 3+ years in business process improvement in manufacturing.
• Lean, Six Sigma Green Belt or Black Belt preferred.
• Understanding of data flow and architecture.
• Strong analytical and communication skills.

Responsibilities

• Lead process mapping and analysis workshops with cross-functional teams.
• Identify bottlenecks, inefficiencies, and opportunities for improvement.
• Document current workflows and design future processes.
• Coordinate projects with external contractors and suppliers.
• Audit processes and report findings to stakeholders.

Skills

Lean Six Sigma

Process mapping

Data analysis

Critical thinking

Stakeholder communication

Project management

Tools

Visio

Lucidchart

ERP systems

PLM systems

MES systems

Job description

About Crown

Crown Holdings, Inc. through its subsidiaries is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal packaging solutions and products. Our clients are some of the largest and most respected companies in the world.

Crown is dedicated to building a team of highly talented, dedicated, and driven individuals. It's an exciting time to join our business because Crown offers you the opportunity to grow and develop your skills in an expanding industry. Crown was founded with the goal of valuing and promoting sustainability and this vision continues to be essential to our long‑term future.

Job Description

CarnaudMetalbox Engineering Limited is seeking a proactive Business Process Improvement Engineer responsible for identifying and managing continuous improvement projects across U.S CMbE sites. Acting as a single point of contact for stakeholders, this role focuses on analysing data, conducting business audits, and recommending improvements.

Job Responsibilities

• Lead and facilitate process mapping and analysis workshops with cross‑functional teams to identify bottlenecks, inefficiencies, and areas for improvement.
• Be a “vehicle of change”. This person must be comfortable working with all levels within the organization, be able to question the status quo, and be a strong communicator.
• Map and document existing (“as‑is”) workflows to highlight pain points, bottlenecks, and opportunities for improvement.
• Lead continuous improvement projects.
• Support in the design of the future (“to‑be”) process.
• Train, coach and motivate personnel in the understanding and adoption of new principles and techniques.
• Validate solutions prior to release while consulting with stakeholders.
• Coordinate projects with external contractors and suppliers.
• Audit business process and systems to identify non‑conformances and potential improvements.
• Provide communications of activities to business stakeholders.

Job Qualifications

• Proven experience (3+ years) in business process improvement, process engineering, or a similar role within a manufacturing environment.
• Strong understanding and practical application of Lean, Six Sigma (Green Belt or Black Belt certification preferred), and other continuous improvement methodologies.
• Understanding of business systems data flow and architecture.
• Excellent analytical, problem‑solving, and critical thinking skills.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and data analysis software.
• Exceptional communication, interpersonal, and presentation skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated ability to manage projects and drive results independently and as part of a team.
• Experience with ERP, PLM, and MES systems and their integration into operational processes is desirable.

What Crown Offers You

• Strong engagement and commitment to the safety of our employees.
• The opportunity to build a meaningful career.
• Professional and personal development through training and work experiences.

Join us and become part of a team of professionals who are passionate about sustainable packaging.

Working Together is one of the five pillars that make up our Twentyby30™ program. We aim to value and respect each individual and foster an environment of inclusivity.