Business Process Consultant

ZipRecruiter; St. Louis (MO); Remote; USD 75,000 - 120,000; Full time

Job summary

A leading company in healthcare services is seeking a Healthcare Automation Process Consultant to enhance their Intelligent Automation Practice. This role involves collaborating with teams to design and implement automation processes, ensuring impactful change in healthcare through advanced analytics. Enjoy comprehensive benefits in a supportive and dynamic environment.

Benefits

401K

Full healthcare

Life insurance

Unlimited PTO

Qualifications

• Experience in intelligent automation projects.
• Proven track record in process design and requirements creation.
• Ability to lead value analysis efforts.

Responsibilities

• Create process designs and requirements for automation projects.
• Facilitate customer process documentation and mapping.
• Lead analysis efforts to calculate automation ROI.

Skills

Structured thinking

Clear communication

Problem solving

Emotional intelligence

Job description

Job Description

Make an IMPACT at Amitech!

At Amitech Solutions, our vision is to inspire a new era in healthcare, improving the lives of people giving and receiving healthcare with automation, AI, and analytics services and solutions. Join our dynamic team to make an impact and drive meaningful change. This remote position requires occasional travel to our corporate headquarters in St. Louis, MO, or other U.S. locations.
You must reside in the U.S. to apply for this role.

This role could be perfect for you if:

• You are an Architect: Proactive and assertive, you take charge, think ahead, and move forward to attain your goals while thriving in a fast-paced environment.
• You are an Administrator: A proactive communicator, your ability to read people and situations effectively allows you to influence people to accept change and new ideas, keeping vision and goals aligned.

Reporting within our Intelligent Automation Practice, the Healthcare Automation Process Consultant will be responsible for serving as a delivery team member creating process designs, use-cases, requirements, and acceptance criteria. This role will also support the creation of future state solution design, test planning, and execution.

Your Performance Objectives – What You Will Accomplish

Objective #1:

Within your first 3 months, you will learn how Amitech's current and recent Intelligent Automation projects have been run and begin to contribute to practice operations

• Onboarding and Training: Complete the onboarding process, review materials from recent IA projects, ranging from roadmap creation, value-analysis of use cases, automation operating model (governance and center of excellence) design and implementation, and delivery programs building automations, to understand how those projects were run.
• Collaborate and Align: Interview current IA project teams to understand how these projects are being run, what has worked well, and what challenges teams are facing. Learn about Amitech's current IA assets/templates and contribute to continuous improvement of them.

Objective #2:

Within your first 3 months, you will establish/fill a billable role on one or more Automation projects, with responsibilities such as:

• Facilitating and documenting: a customer's current state process.
• Creating: a process design document.
• Defining: a future state process for a customer.
• Contributing: to a solution design document.
• Assessing: processes to estimate ROI for automation.
• Mapping: applications and input datasets.
• Test planning: and execution.

Objective #3:

Within your first 6 months, you will begin to lead value analysis efforts for client delivery and to contribute to practice operations and sales support efforts

• Work with clients to assess current state processes and collect data to calculate the level of effort to automate and the expected value from automation.

Objective #4:

Within your first 6 months, you will identify and contribute to additional delivery responsibilities where you can add value

• Facilitating agile ceremonies such as backlog prioritization, retrospectives, etc.
• Supporting the account manager in articulating the automation value to clients during key executive interactions.

Competencies – What We are Looking For

• Structured thinking and clear communication: You quickly gather information about new situations from multiple perspectives, synthesize what you learn, and use frameworks/best practices to develop innovative solutions. You can communicate effectively across different audiences, including developers, analysts, project managers, and executives.
• Relationships are important: You're a problem solver who recognizes that the best solutions come from diverse perspectives. You have emotional intelligence to establish credibility, gain trust, and ensure successful initiative implementation. You can persuade others of both the 'why' and the 'how' of projects.
• Embracing ambiguity and bringing order: You are comfortable with nebulous directions, translating them into actionable plans, and building frameworks to align teams toward common goals. You welcome feedback and incorporate it into your work.
• Kind, humble, helpful, and fun: You are a collaborative colleague, investing in your team and receiving positive feedback as a great teammate. People enjoy working with you regardless of the situation.

Our Core Values – What Makes Us Unique:

• At Amitech, our core values define us, fostering a culture where creativity thrives, teamwork flourishes, and excellence is a standard. These principles enable us to create transformative solutions that elevate healthcare, while fostering internal synergy and success. Together, we empower each other to "Make an IMPACT at Amitech," enhancing the lives of those we serve.
• Innovation, Momentum, Purpose, Accountability, Camaraderie, Transparency — these values guide us in everything we do.

Why You'll Love Working with Us:

• Exceptional Growth: Grow faster and further than anywhere else—we promise!
• Exciting Momentum: Join at a pivotal high-growth stage, where your impact truly matters.
• Supportive Culture: Work with an engaged CEO, Leadership Team, and passionate colleagues.
• Comprehensive Benefits: Enjoy 401K, full healthcare, life insurance, unlimited PTO, and more!